MyEyeDr.,

9560 Crosshill Boulevard, Jacksonville, FL 32222

"I’ve been a patient with my eye doctor for a few years now I’m so disappointed in this location ! People who work here have such bad attitudes Paige no longer works here.she was ok most of the time. Where do I start ? MANNY Who works at the front desk has a horrible attitude. he actually hung up the phone on me. He was impatient and rude! HANNAH got on the phone when I called back and she had a nasty attitude ! She is a total witch. This location needs to do better ! What is wrong with this franchise ! Please get together with the customer service. I really love my eye doctor, Dr. Hannah . She is the only reason I still come to get my eye appointments here"

"Had an appointment scheduled for today. I responded to the text reminder as it requested and then got a confirmation text saying “we look forward to seeing you.” Arrived early for my appt after taking time off work. I was told they have a new system and only accept verbal confirmation. Oh and they scheduled another patient in my place. I asked why I received the text confirmation and the employee said “I don’t know why it does that.” Well, I don’t know why I, my husband nor my daughter would continue to visit a practice that doesn’t honor appointments or make any attempt to rectify their mistake. Looking for a new eye doctor now!"

"My insurance recently changed, so I was forced to find a new doctor. This location is very close to my home, but the reviews had me nervous. I liked the convenience of the online scheduling. My experience was ultimately very positive. The staff was kind and welcoming. The doctor was patient, informative, and very knowledgeable. He didn't make assumptions and answered my many questions thoroughly. I purchased a year's supply of contacts and new lenses for my designer frames. They were actually cheaper than my last doctor. I will be returning next year."

"This is the worst place ever. Their glasses are cheaply made they break the same day you get them. They're rude. They do what they want with your glasses. I even told them I was writing a bad review the lady's response was okay. They do NOT care about you they just take your money and then tell you sorry about your luck. This is 2 years in a row they have done my child this way. Go somewhere else."

"Had an eye exam and wanted sunglasses but the store I used didn’t have many options. Drove to Oakleaf location and Haleigh assisted me. From the time I walked in, she provided me with excellent customer service, answered all my questions and found a way to get me in the sunglasses I wanted and arranged for my insurance to cover a good portion of the cost. Overall very pleased and I highly recommend this location."