A1 Urgent Care: J. Ornelas MD 99198 Overseas Highway, Key Largo, FL 33037

"My favorite doctor in the Keys! I've been seeing him for over a decade and he is knowledgeable, friendly, and gets to the point very quickly. He is also the only doctor out of several who correctly diagnosed my sister's severe middle ear infection many years ago. Thank you!"

"Typical keys fraud prescription selling money grab. I entered as a new patient, did a physical, ran a bunch of tests (that I never received results for). All I needed was a simple prescription (non-csa controlled, non-opiate). When I was traveling, I called to refill a few months later he said he can't refill unless I come back for an appointment. He said "when you buy groceries, you don't get to go back for free groceries". Stay Away."

"New to the area, I searched Drs in my area through the BCBS website for my annual physical to renew maintenance meds. Dr Rae did not even take labs but did call a 3 mo Rx for my existing meds. Did not bill insurance as annual, so I had to pay $116. Called to ask to have Rx renewed after 3 mo, was told Dr would like to see me to follow up. I have been on these meds for 10 years and stated really no need for follow up, all is fine. The office reluctantly said Dr would renew. They did so for only two months. Called again and asked for refill. Was told Dr needed to see me. Again stated I did not need to see the Dr (especially for another bill). They said they would check and call back. I never received a callback, but pharmacy said my Rx was ready, so all was well, or so I though. They billed insurance $225! I NEVER even spoke to the Dr but they billed ins $225 to call in a refill. I called to complain, they said I was rude and should no longer be a patient. I agree wholeheartedly."

"Dr. Rae was very thorough about our health issues while we were vacationing in Key Largo. Looked beyond the issue which necessitated our walk-in visit. Staff was very helpful and our wait was short. The office was experiencing telephone problems which might explain some negative comments made by others."