Advanced Urology Institute - Largo Office 1775 East Bay Drive, Largo, FL 33771

"Awful new patient experience at this office, The doctor (Sherman) was in the room a total of 5 mins and did not address my concerns and ended up giving me a 1-month supply of samples that aren't related to my problem at all. I had NO exam and he never asked what medication I was on. No intake records were given until AFTER I was in the room. The nurse did take urine but never called with any results. I was in alot of pain and at least wanted to talk to the doctor...but just in and out. Next appt not for 6 weeks. I won't be back. My primary doctor was horrified when I told her how I was treated."

"The PA that I saw was rude, VERY cocky and not helpful! She was rushed and could have cared less to help me. She read my chart, asked no questions and said your pain that you have is not from stones. In yet every other test result i had is clear!!!! She had no suggestions and told me that "the stones aren't that big" and that they don't cause pain.... !!!Size of stone does not constitute level of pain!!!! Also, she lied to me and told me she would calling my anti nauseous medication and did not! Patient abandonment!! Don't waste your time at this office!"

"Dr. Mohd and his team care very little about the patient in my experience. They don't ask questions and it's just a numbers game. How much volume of clients can I get for the money. They did my vascectomy and it wasn't ideal. There has also been no follow-up and when I did try to schedule another appointment for an emergency related to the procedure they couldn't get me in for over 3 weeks and weren't willing to have another doctor help. AVOID THIS OFFICE AT ALL COSTS! There is a reason their average review is 3.2 stars out of 57 patients. That means that 50% of their patients are having experiences similar in degree to mine."

"Being busy is not an excuse! Extremely rude receptionists. Unpleasant while scheduling the appointment and barked at me as soon as I walked up to the desk when I arrived. No smile. No hello. No how are you. Nothing but a cold shoulder. The layout is literally like the DMV. They have 40 + people sitting in folding chairs facing the wall or staring at other people waiting in line - all there to see the same doctor at the same time. No wonder people feel rushed here. I'm surprised they called names instead of ticket numbers! Not a single care for your actual well being. They're just there to count bodies and collect insurance. I felt extremely uncomfortable, unwelcomed, and left in tears. Please teach your staff that everyone walking through your facility is a human being and a majority of the time they are experiencing health issues or feeling unwell. They're coming there to feel better, not worse! It is so incredibly important that you treat every single person walking through that door with kindness, no matter how your day is going. Busy or not. First impressions matter. I was skeptical from the reviews, nervous from my phone call, and confident in my decision to leave when I got there. Three strikes in my book. Do better!"

"Worst experience, called for a quote for self pay. Was quoted 3 times and showed for visit. Paid cash was told this is it. Did a visit with the doctor who spent 5 minutes at best and said oh come back in a month. No tests done other than the urinalysis and bladder screen that was quoted. Few weeks later they send a new bill saying insurance declined payment and they are charing more. For what I ask, they said for the visit and test that was included since insurance denied. Told again it was cash pay and they said they will just send me to claims. This is fraud by a doctors office and people wonder why our health care is so bad. Mary is the person to call in the office for an explanation of how bad their service is. BBB is also looking into them now as others have also complained of the same issue"