Bird Eye Institute

"The wait time is ridiculous, they have so many clients in the waiting room and no sense of time management! AC doesn’t work and it was too humid in there! Not going back"

"Our visit was with Dr. Bird was a follow up. Our appointment time was 9:15am waited until 10:20am he wasn’t even in the office. Jacey was very nice and helpful however the dr is not worth the wait. Unless you have time to block 2-4 hours of time per appointment you book. Also if you don’t mind being in a small packed office with people who don’t actually keep masks on"

"Who would've thought that Target has better staff than an OPTOMETRIST'S office. 3 weeks later and I'm still waiting on my glasses. They were supposed to call me back and never did. The girl in the front office made me wait because apparently the insurance specialist was on the phone trying to buy a house while working. I do not recommend this place at all!"

"I was kinda skeptical after reading negative reviews, but I had a pleasant experience. I arrived before my appointment and was quickly seen. Front desk girls were nice. The assistant that did my exam was nice as well. A lot of places now have assistants doing all the work, I don’t mind that. (Since someone complained below) Don’t believe the negative reviews, go in and you be the judge. Def will recommend this place. Update 3/26: waited two weeks for my glasses and no one ever told me they were ready until I CALLED, to only get a call the next day saying they didn’t have them. I went into the actual office and they DID have them. Communication not that great. Only bad thing is that you can never contact the office directly i always get some other office and then they say “I call the office for you”. Other than this bad part it was all around well at this Hiawassee office."