Orlando Health Jewett Orthopedic Institute - Lake Mary - Platinum Point

"Doctors are pretty good, but office can’t seem to get basic paperwork where it needs to go. Has taken 2 weeks to get a simple injection order sent."

"After weeks of waiting for an available appointment I finally have one scheduled for 10am on 12/4/2023 I arrived at 940am filled out my forms and was led in the exam area. 10:50am sheyan armaghan walks into the room, offers no apology or explanation for the delay. Performed no exam of my actual pain area, whatsoever. Wrote a prescription for anti inflammatory and advised physical therapy even though, I stretch, work out, see a chiropractor and have weekly massages. This is not medical treatment. This was just another example of someone delaying a patient for a full billable hour of service and then forgetting to do their actual job. I would recommend finding another place to treat your back pain."

"The most disappointing experience I have had with a severe life altering issue. I can’t feel 4 fingers on my right hand. Waited for my appointment then made another appointment with recommended specialist which took another 6 weeks to get in so patiently waited for the nerve results thinking that it took 6 more weeks to get in so 4-6 may be needed for the nerve results. No call or information after 2 months so I call and they could have cared less that I can barely work and had no follow up or follow through on anything. My biggest problem is the lack of empathy by the company and no help offered to figure out how to get my results. Only thing I can say is they told me to kick rocks and figure it out myself. So now I have to start over with another 3 month long journey to find out why I can’t feel my hand. By the way, it’s carpel tunnel, not rocket science. Why would u not just help me? I have been typing all morning at work so need a break for my hand but so sad with Jewett Orthopedic, they just could care less as the employees answering the phones make clear. After several calls I got with Ella, who was the only one to finally help. Apparently my results came in September 7th but they didn’t see it for some reason. Once again thank you Elly for all the help. I look forward to feeling my fingers soon."

"I went as a walk-in for a cortisone shot in my elbow which was perfectly fine when Fanichul (sp?) did it back in August. The PA that did it this time left me in more excruciating pain & less mobility than when I went in. Almost 60 hours later, it’s past midnight & I’m on the phone with the after hours service who then has a doctor call me two hours later to write a prescription for a mild painkiller and a muscle relaxer. When I read the notes posted by the person who did the injection, it was lies. He never told me to ice my elbow AND he never even mentioned the word tendonitis, so it appears he was covering for himself. I waited over an hour in a room before walking out and asking if I was forgotten to be told by the nurse that he might not do it… He did it poorly, preferred to talk about himself, & I’m left in excruciating pain as a school teacher & having to take paid time off trying to prevent future pain. If you see Bucky attempting to help you with a cortisone shot, ask for someone else. I am beyond angry and disappointed. They pay for expensive ads in the Orlando market, yet the quality of their patient care is garbage. This isn’t what it used to be & I will tell everyone to go elsewhere."

"I always have a positive experience when I have an appointment with Dr. Jablonski. His staff is wonderful and he is phenomenal. His personality, skill as a doctor, knowledge, patience, and care is professional and yet caring as an individual. I 100 hundred percent recommend Dr. Jablonski and his team. We are blessed to have him come to Lake Mary, Fl. ."