Harbour Health Center at South Port Square

"The team at Harbour Health center are highly competent, compassionate, and dedicated to dignity. My love one has been at the campus for one week, and is already doing better emotionally because they feel the dedication to healthcare. We have been to a few rehabs in the area, and they all fell short on the basic care. This team works collaboratively for the physical and emotional well being. We sleep better knowing our loved one is being well cared for."

"This place is terrible when I was therethey just waiting to let you die. I won’t even let the dog be in there. It’s just terrible. The nurse on duty refused on Sunday to let me go to the hospital. By the way, you don’t have any rights whatever you say, they just say in there and lie to you Please don’t send your love ones there it is just terrible. God bless y’all."

"While your loved ones are sleeping, so is South Port Square! My experience at this facility was less than enthusiastic or meaningful. From management, nurses and CNAs were mostly less than helpful, accepting or caring for their residents. Many times there were health concerns brought directly to the attention of the "assigned" nurse (could not use the word caring as it definitely did not fit). Health concerns that has landed several residents in the hospital due to oversight of staff. Nurses and management failing to report certain time sensitive issues, either brushing these types of concerns under a rug or simply just ignoring the resident issues or health concerns. Make note that if your loved one is assigned to someone (whether staff or agency) that is working a double (16 hour shift) then your loved one may or may not be left sitting in urine for the better half of the day, causing skin breakdown. Multiple resident falls. Call lights left unanswered for more than 1 hour at a time at all times during the day. More times than not the 3-11 shift leave call lights unanswered for hours on end. The 11-7 shift the staff and agency (nurse and CNA) would actually go into resident rooms and fall asleep. Nurses would bundle up in blankets and fall asleep at the nurses station. If your loved one is what a nurse considers a "handful" then they will not receive the same level of care as someone who is more independent. Often time brushing them off as "losing their mind" or "they are dying anyways." The staff members more times than not have very unethical opinions (out loud) regarding family members, considering them a nuisance and a bother to their requests."

"My mom came here for physical and occupational therapy after her hospitalization. From the nurses to the therapists, her care was fantastic. They were able to get her back to her prior level of functioning and is now back home doing well. Thank you to HHC and the staff!"

"My mother was sent to this facility for rehab. I had little hope of getting her home due to her injuries. The rehab team never gave up. The nurses kept me informed. Jennifer kept let me know what resources we’re available to us. A very well coordinated rehab. Mom is home - alone and thriving. Thanks to this entire team who care so much!"