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Bradley J. Smurr, OD
13940 7th Street, Dade City, Florida, United States
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About the Bradley J. Smurr, OD
Bradley J. Smurr, OD is a reputable health institution located at 13940 7th Street in Dade City, Florida, United States. Specializing in optometry, Dr. Smurr provides top-quality eye care services to patients of all ages. With a focus on comprehensive eye exams, vision correction, and the diagnosis and treatment of eye diseases, Bradley J. Smurr, OD is committed to helping patients achieve and maintain optimal eye health. The friendly and knowledgeable staff strive to create a comfortable and welcoming environment for all patients.
Photos of Bradley J. Smurr, OD
13940 7th St, Dade City, FL 33525, United States
Opening hours of Bradley J. Smurr, OD
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
08:00 - 12:00
Saturday:
Day off
Sunday:
Day off
Reviews of Bradley J. Smurr, OD
"We had our eye exam in March 2023 and bought new glasses. No problem there. It's the service after the sale. 7 months later, my husband accidently knocked his glasses off his face and the little plastic string that holds the lens in on "frameless" glasses snapped and the lens popped out. Put all the pieces in a zip lock bag and took it in for repair. They said glasses should be ready same day - perhaps next day. Well, no call the same day. So, we gave it until lunch time the next day and called to get the status. Apparently there is only one person in the whole building that knows the status of glasses being repaired and she was busy. But she'd call back. We're still waiting for that call. We gave it another day and called about lunch time again and oh my goodness, what a coincidence - they were just about to call us to tell us the glasses were ready. Really? You managed my expectations by telling me these glasses would be ready 2 days ago and then you have no process to call the customer back to give a delayed status or let them know that the glasses are ready. We showed up at 1:45 pm to pick them up to find the location closed for lunch. Huh? We ran other errands and came back 2 hours later to pick them up. And there they were in the same zip lock we had dropped them off in. Just dropped in. Great presentation and pride in your work. Not to mention the fact that the lens were still covered with all the fingerprints required to put the glasses back together. Just no pride in customer service."
"Love them! Been going for years! Love Dr Smur, Stephanie, Carrie, Paul and Val ! Friendly and so fun to go even for an eye exam!"
"The eye exam was very rushed by a technician.I would expect the doctor to do the vision test. I did not need my eyes dilated, as it was done by my eye doctor. Then they proceeded then to take unnecessary photos of my retina. This was also unnecessary (my doctor recently did that also) and insurance did not cover it. They are there to make money regardless of what the patient says. Then I was handed the wrong Rx for contact lenses by the Doctor. His explanation was when you get older you don’t need as strong of a Rx. I will not return."
"Due to the upcoming hurricane I was told I would need to reschedule. I immediately called. Interesting thing is I was going to get a later scheduled appointment than patients that were scheduled after me. Poor business practice."
"Stylish Frames and friendly faces : ) I am a long time patient of Dr. Smurr and he is just a great guy! Stephanie and Paul in the front, always make you feel like part of the family and give great advice on choosing frames perfect for your face."
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