Neuspine Institute
2590 Healing Way, Wesley Chapel, Florida, United States
About the Neuspine Institute
The Neuspine Institute is a leading medical facility located at 2590 Healing Way in Wesley Chapel, Florida, United States. Specializing in spine health and neurosurgery, our team of expert doctors and healthcare professionals are dedicated to providing top-quality care and treatment for a variety of spinal conditions. With state-of-the-art technology and innovative treatment options, the Neuspine Institute is committed to helping patients achieve optimal health and wellness. Visit us today and experience the difference in spine care.
Photos of Neuspine Institute
2590 Healing Wy Ste 310, Wesley Chapel, FL 33543, United States
Opening hours of Neuspine Institute
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Neuspine Institute
"I have been getting care at NeuSpine for over a year now am in a much better physical and pain control condition than where I was before. The doctors and PAs are working on causes of the pain and how to manage that instead of treating symptoms; they have a plan and direction. All the rest of the staff equally as helpful with me. A great overall experience. Very grateful to all!"
"Dr. Gelsomino was very compassionate with my mom and her back pain. He is attentive to her needs and timeliness. Great bedside manner, extremely knowledgeable. I would recommend him. 5 stars !"
"The best decision I have ever made in my life. After 6 months of back pain and not being able to be fully independent on my daily needs I got back surgery for my herniated disc (microdiscectomy) and honestly the surgeon, nurse and OT are great. A year later and no pain"
"If you suffer from acute lumbar stenosis (as I have) I highly recommend Dr. Weinberg and Jennifer Loeper, for pain management and relief, without qualification or reservation. I'm impressed by their proven expertise, compassion and total commitment to identify the source of the pain and the best means to achieve optimum relief for the patient. The results speak for themselves."
"Honestly, 1 star is generous. Never in my life have I received such poor quality patient care. I have been a patient in this office for 6 months and I am in worse condition than when I started and I have no answers as to what is wrong. No one is ever available to answer your call. Call backs almost never happen. It is weeks to months between appointments, and they constantly call to reschedule. They don't submit treatment requests to insurance in a timely manner, so things drag on longer than necessary. Most recently, I had a flare up of the nerve in my SI joint. I was scheduled for an injection, and the week prior it started flaring up to the point that I was unable to walk, sleep, or even stand to take a shower. I contacted pain management at 9 AM on Thursday, leaving a message that I was in extreme pain. After not receiving a call back in a few hours, I called again....and again...and again. No answer, no call back. I begin calling at 8 AM Friday morning, leaving messages, pushing through to the general number to pass along the message that I was in pain and needed help. I FINALLY get a call back at 4 PM (on a Friday) from the PA, who told me to go to the ER. Seriously???? Because you don't want to deal with a patient in pain on a Friday afternoon??? Aren't you Pain Management??? After telling him I did not feel this was cause for an ER visit, he called in a prescription. It didn't help and I ultimately ended up in the ER, where they prescribed me a steroid and muscle relaxer. This could have been done on Friday and saved me the expense of an ER visit. I've seen the actual orthopedic doctor once. His only comment on my pain was to lose weight. He didn't want to hear that I was participating in HIIT workouts 3 days a week and walking 3 miles daily up until this injury that makes it impossible for me to even walk a mile. His only solution was weight loss medication. That is his best solution??? He never asked anything about my lifestyle, how this impacted my daily life, what kind of pain I was experiencing, nothing. Every visit to this office is a minimum of 2 hours. One of the women at the front desk is incredibly rude. Asking a question is met with disdain because I am interrupting her doing nothing. For a place that treats people with chronic pain and medical conditions, the seats in the lobby are wholly uncomfortable. You just wait, and wait, and wait. They move you to an exam room, where you wait, and wait, and wait. It all came to a head today when I received a call cancelling my appointment for tomorrow for an injection that I desperately need. It was cancelled because they can't figure out how to get it approved by the insurance company. This isn't the first time I've had this issue with them. What kind of medical office doesn't know how to get things approved with an insurance company? I knew what the insurance company needed a week ago. I actually handed that information to the PA at my last visit, yet he never bothered to really look at it. This place is an absolute joke. I wouldn't recommend them to anyone experiencing any type of pain or discomfort. They question if you are actually in pain and do nothing to help. I cannot express to you how horrible my experience has been at this office. Miscommunication, uncaring, not empathetic, disorganized, and rude."
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