AdventHealth Medical Group Family Medicine at Lake Wales

"I do not recommend, very bad costumer service. They will give the old and sick a run around and try to make you come in for literally everything even a doctors letter even after recently seeing you just to bill you and your insurance again. Makes sense now why they are obligated to make referrals even though your insurance doesn’t require it, they have insurance fraud written all over them. The nurse practitioner there is kind but her medical assistant is as phony as they come and you kill you softly with her hypocrisy. . I have even heard her mock patients, she is super unprofessional and patronizing. Do not go there."

"Worst place ever They don't help you with anything and don't bother talking to the supervisor because all they will do Is tell you to go somewhere else, now I see why they only have one star. They won't even take the time to find out where where my blood work from quest is when I've already took the time to call them. They also requested for me to do my blood work when I told them I've already had it done a month earlier and even quest said all they had to was look in My Quest rec."

"A good and knowledgeable doctor; however, billing is a nightmare and a fight. Be careful when calling in for prescription refills or for telemedicine appointments during COVID which may not be covered by insurance."