Sunshine Rheumatology and Arthritis Center - Sun City Center

"Dr. Zuleta is terrific. Very professional and compassionate. There authorization and referral team could use a major overhaul."

"I am very satisfied with my whole experience at this office. Dr Panthulu is compassionate and knowledgeable. PA Shaju is also caring and passionate. Very happy with the plan of attack concerning my health. My checkout was smooth and efficient. Medical asst. Jas got me thru the process quickly, effortlessly and all with a caring personality and smile."

"I didn’t have a good experience. I had an appointment and arrived 20 minutes early. Filled out all paperwork and was called in within 10 min after my air time. I thought this was a good sign that I would be seen in a timely manner but then I waited for the doctor to come see me for 57 minutes. I was uncomfortable and in pain. The doctor spent about 15 min with me. I received multiple emails, text and phone calls prior to my appointment for confirmation. I was advised that if I cancelled they would charge me, if I showed up late they could charge me and or cancel the appointment. Why isn’t my time as important? I showed up in time, filled out paperwork well before my appointment time. I have an issue with doctors offices who don’t have a care for the patients time. I asked the front desk about their policy regarding how long it’s acceptable to wait to be seen by the doctor. I was informed that she didn’t know what the policy was. She didn’t think they had one. I asked her so if I was late or canceled there would be negative consequences but there is nothing the other way around? She just looked at me shaking her head very nicely apologized and agreed that it wasn’t ok. Still the wait, lack of explanation, empathy, and lack of consideration for patients is unacceptable. The doctor herself was very nice and the employees too. However patients have rights too and my time is just as important."

"I have been a patient for quite some time. I had an insurance issue I was mot aware of when I checked in for an appointment.I advised I spoke to my insurance that same day and was not told of any problems and I would call them as soon as I was out of the appointment to get it corrected. The front office staff stated I would only be seen f I paid the whole office visit fee and would not accept my copqy amout. As long as I have been a patient they did not take my best interest into consideration and only wanted the money. If the insurance did not get corrected they should have known from my payment history I would have paid the balance which would have been less than half the visit fee. I am a front office staff for a doctor and we work with our patients for what is in their best interest. Guess it's time to find a new provider."

"I have one word "awesome". Julie was very thorough and was explained to me so I could understand my situation. The time they all spent with me was great. I really like Dr. P also. Everyone was so polite and kind to me."