MinuteClinic at CVS

"Stopped by today because I knew I had strep, set an appointment last night, came 10mins early and it was a smooth process, both ladies that seen me were very nice and patient, I think the practitioner name was Kelley. I don’t have insurance so my price for the visit was almost 200$ but I knew it was strep and needed medication."

"I just paid the bill because I could not handle any more complaining calls (total of 3) and hear that it would be under analysis and then be asked to make the payment again. But I am very mad and frustrated to pay for something that I didnt ask for. I went to the Sand Lake Road location with a scheduled lactose intolerance test. The lady who welcomed me said they couldn't do it at the location, asked me a few question and referred me to quest diagnostics. Guess what? The referral was wrong and the lab could perform the exam. I should never have entered the clinic and allow to asked me the questions if I would have known they would charge my insurance $139 for that I would have to pay $48 out of pocket. Lesson Learned and I would never go back to this clinic again."

"The worst medical attention I have received, I asked them to take my blood pressure to see if I had high blood pressure and they sent me to the hospital and my insurance covers their clinic minute service, the doctor kicked me out and threw the door in my face no He cared that I had high blood pressure, lack of professional ethics, a doctor when he graduates is to save lives, not just to collect a monthly check, I do not recommend that you go to the cvs clinic minute that is at 7599 W Sand Lake Rd, Orlando , FL 32819"

"My visit to CVS Minute clinic was the BEST! I had just gotten off of a cruise and I was feeling terrible. I booked an appointment on the way from the port to Orlando. I was able to get an afternoon appointment. The provider, Phoung Tran was on time and had great bedside manner. She made sure that all necessary tests were ran and was able to diagnose my symptoms. I was prescribed medication that was effective which led to my recovery. The next day I had a follow up call from another provider Monica who called to check on me to see how I was feeling. She made sure that I was taking the prescribed medications. The follow up call made me feel like they cared. This was a great experience at a not so good time for me."

"Horrible service in the Minute clinic!!! Arrived in town and my granddaughter came down with a fever and sore throat. I called ahead to make sure they took walk in patients and was told they did but scheduled patients were a priority over walk ins which is totally understandable. I scheduled a late afternoon appt but it was 9:00 in the morning so I took my granddaughter on in hoping to maybe get in between scheduled patients. The Dr (not sure of name but it was a woman) came out and informed me they don’t take walk ins and when I told her I had called ahead to inquire about it I was told they did take walk ins. She said, “well your appt isn’t until this afternoon” so I explained that I felt she needed to be seen before then if possible and she informed me that it wouldn’t be possible. What really upset me was that the place was empty!! I would like to add that the 2 employees at the front of the store were very helpful in trying to help me find somewhere else to go especially when they saw how upset I was with the situation. I normally don’t write bad reviews because everyone has a bad day but in this situation I had read the bad reviews before going and still went there because it was closer to where we were staying. Apparently this Dr has a lot of bad days so beware!"