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AdventHealth Medical Group Family and Internal Medicine at DeLand
1070 North Stone Street, DeLand, Florida, United States
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About the AdventHealth Medical Group Family and Internal Medicine at DeLand
AdventHealth Medical Group Family and Internal Medicine at DeLand is a health institution located at 1070 North Stone Street in DeLand, Florida, United States. The facility offers self parking in front of the practice location and can be reached for appointments at 386-943-7100. The team at AdventHealth Medical Group Family and Internal Medicine at DeLand is committed to providing whole-person care to the community. With six medical doctors, three advanced practice registered nurses, and two physician assistants, the institution offers lifelong primary care services. Conveniently located behind AdventHealth Hospital DeLand ER, the practice is open Monday through Friday from 7 am to 7 pm, providing same-day appointments for patients. To schedule an appointment with one of our expert providers, please contact us today.
Reviews of AdventHealth Medical Group Family and Internal Medicine at DeLand
"I have been with my PCP Dr. for over 20 years. He and HIS STAFF are great. His nurse Rosemary is also great. However the support phone stafff that take messages and arrange appointments are for the most part poor in doing their job This may be do to the information they are told to pass on is incorrect They send messages to receive exact information. The reply is very often not related to the orignal question. Or, you can leave a message, receive a reply however when you call back to verify now the message has changed. Messages take days,or weeks to receive a reply. Appointments can be made weeks in advance only to be told that your appointment was made in error. For instance with the wrong Doctor... Because of this Communication between clients and Doctors are difficult. also very frustrating lacking in directness."
"Never seen such an unorganized office. Providers are okay, but the front desk staff and MA's are always inconsiderate, talk down to you like you're stupid, and you always get a different answer when you ask the same question and they blame eachother. Highly unprofessional and very frustrating."
"As a new patient of APRN Candice Ings, I must say, I wasn't too happy with her bedside manner. In the few visits I've had, she seemed to be argumentative anytime we had a discussion regarding my symptoms and current situation. Despite her staff being friendly, she just doesn't come off professional and courteous at all."
"I've been with the same doctor many years. Good doctor. However, the staff never calls you back. You have to wait months for an appointment. When you need a call or perscription you may not get assistance. Even if the error is on their side. They gave me the wrong prescription on a Friday night. I called every day. No call backs. Finally got the right prescription on the following wednesday.While you are there in the office they are pleasant but forget trying to get an appointment. Or if you are sick you are told just go to ER. Which is very lame. The ER cannot treat with your medical history."
"One of the most unprofessional offices I ever encountered. They literally can't tell their arses from their elbows. Made an appointment only for them to call and cancel it, claiming they don't take my insurance. Called my insurance where they confirmed my primary is from that office. So then the story became they don't take NEW patients from that insurance...which doesn't explain why they denied me service because I was an EXISTING patient. Had staff hang up a call because they couldn't explain this inconsistency. Hope their actual physicians aren't this disorganized."
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