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Macali Eye Clinic
1155 Winter Garden Vineland Road, Winter Garden, Florida, United States
About the Macali Eye Clinic
Macali Eye Clinic is a premier eye care institution located in Winter Garden, Florida. Our clinic is dedicated to providing high-quality eye care services to patients of all ages. From routine eye exams to advanced treatments for various eye conditions, our experienced team of optometrists and ophthalmologists are committed to ensuring the best possible vision for our patients. Conveniently located at 1155 Winter Garden Vineland Road, our clinic offers a warm and welcoming environment for all your eye care needs. Visit us today for personalized care and expert advice on maintaining your eye health.
Photos of Macali Eye Clinic
1155 Winter Garden Vineland Rd #102, Winter Garden, FL 34787, United States
Opening hours of Macali Eye Clinic
Monday:
08:30 - 18:00
Tuesday:
08:30 - 18:00
Wednesday:
08:30 - 18:00
Thursday:
08:30 - 18:00
Friday:
08:00 - 17:00
Saturday:
07:30 - 12:00
Sunday:
Day off
Reviews of Macali Eye Clinic
"I have been going to Macali Eye Clinic for the longest. The staff that used to be there were really good. The new staff crew is horrible. Carlos is the only one who is still there and I will say he is amazing. He is very helpful and answered my questions that the doctor didn’t. I walked in for my appointment and they had me fill out paperwork while they were supposed to be processing my id and insurance info. Receptionist gave me my license and insurance card back, and then asked me if I have insurance. It was with my id that she handed back to me. After all that, I went to do some eye test and then saw the doctor. Asked the doctor a few questions, and she was beating around the bush with her answers. Had to make another appointment. The receptionist asked again, do I have insurance. She had already taken my insurance card when I walked in. It was a back and forth thing the entire time I was there. Unfortunately, I am not the only one experiencing their horrible customer service, my family members did also. I will be going to my following appointment that is already made, and then finding a new doctor for next year!"
"Discovered this place on the fly, and found that the staffs were very friendly and helpful. I needed a nose pad repair on one of my branded sunglasses, and they were able to find the right pieces to repair immediately. Highly satisfied with the service and recommend this place!"
"Dr Macali is absolutely amazing. I went the entire weekend with excruciating pain in my left eye. I called the office Monday morning to for a emergency appointment, was scheduled for that afternoon and by that evening my pain was gone! Thank you doctor Macali. You are the best!!!"
"The first available appointment was several months away. Once I came in, the appointment took several hours. The form you fill out was confusing which resulted in me paying hundreds of dollars for tests I did not need. The doctor after my exam didn’t tell me what she found, until I asked her—she was just going to send me on my way without explaining any results. After leaving with my prescription for lenses, they failed to record one of the required values on my prescription which prohibited me from ordering glasses. I called several times and had to come BACK to the clinic to have them examine my glasses in-person again…this was also not a quick process. Once I came in, I had to explain the issue several times. They wanted me to make an APPOINTMENT to see a doctor to get the value added to my prescription which should have been added in the first place. Technician, Kirk, was very nice though. Andy was helpful as well. A star for each of them!"
"Exceptional customer service sets this eye care store miles apart from any others I've visited! A huge shoutout to Manager Andy, who has not only demonstrated an high level of kindness and helpfulness, but has also gone above and beyond to rectify a small mishap with an old pair of frames. The dedication and outstanding treatment I received from him and his team have not only resolved the issue, but have also secured them a customer for life!"
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