Optum-Lutz

"Very RUDE people work there"

"I have been going to Dr. Heinig since 1998, 25 years! He is very caring, attentive, and obviously I am extremely happy with the care I have gotten or I wouldn't be there this long. I literally cannot say enough about how well this practice is run. Amazing and caring staff. From phone calls to getting appointments, scheduling specialists, to being on time, to the nursing and in house labs (a lot happens in 25 years), this practice is awesome. I don't dread going to the doctor. I feel very respected and cared for by Dr. Heinig and especially his GREAT staff."

"I called to make an appointment for my daughter(18 year old-new client) they ask about my plan and when I said that my plan is Tricare they told me that for Tricare new client the appointment are available in four months. It’s sad that my plan is not good enough for them."

"I have to admit I hate going to the doctor more than anyone. I have always used Florida Medical in the past and felt like you are just a number to them. I made an appt to establish a primary care pyhsician. I honestly could not be happier with my decision for choosing Optum. Dr. Irizarry and staff are the sweetest people. I am so happy to finally find a doctor that i feel comfortable with. I highly recommend this facility."

"Always find appointments when needed. Waiting time is not more than 5-10 minutes. Doctors, nurse practitioners and office staff very knowledgeable, professional and caring. I am my husbands’ voice, he does not speak. Everyone treats him with so much care That it helps him better going to the doctor. Aileen Ortiz de Hernández for Ángel Hernandez."