Grand Buffet

"I went there for the first time a week ago and the food was actually pretty good and the service was as well my biggest problem was I found a cockroach in my fresh hibachi. It wasn't in the vegetables when I put them on my plate but when I received my cooked plate of hibachi it had a cockroach cooked in it. They gave me a discount and charged me a child's plate instead of not charging me at all. They also had a huge black hair in their honeydew where the waitress had noticed it and proceeded to pick up the tongs and flip the fruit over to try and conceal the hair. They eventually changed out the pan but that was around 20-25 minutes later. That was the first and will be the last time I ever eat here again. I was completely disgusted and was sick to my stomach for the rest of the evening. I have never in my life encountered a cockroach in my food at any restaurant. Response and reply to management: We are really sorry for your experience. But no one has mentioned anything about your situation to the manager or the front desk for the past few days. Plus our hibachi dishes are normally cooked not as wet as the dish showed. And if there’s a dish with anything that’s not part of food, we normally will not charge customer for the food because we know better if the food is not eatable then it shouldn’t be charged. Finally, if there’s any hair on any of our fruit, especially you mentioned that’s huge black hair that’s noticeable, we will always throw away the whole plate because we know that’s not acceptable to be put on the buffet table anymore. It was reported to staff and they reported it supposedly to the front desk and to the shift manager and gave me a child's discount with apologies. I could've made a huge scene with all who was there eating but didn't. I have witnesses who weren't dining with me and seen me pull the cockroach out with my chopsticks"

"Stopped here on random Tuesday afternoon. It was fairly busy for 2pm. Service was fast and prompt. The food was good. There is nothing extraordinary for a buffet choice. Rolls were fresh. Hot food was okay."

"The so called “hibachi grill “ is disgusting. If food services were to check this place out, they’d have several violations. Service from the hibachi is so slow and area is a total disaster. The buffet food was ok, but not great. The place is just really dirty. So that leaves so many questions about the food and the food handling. Once for us was more than enough! No thank you."

"Quite busy on a Monday evening. Very good hot food selections and flavors including crabs, crawfish, clams, mussels. Green tea ice cream. Lacking in the fruit department. Wish they had a noodle soup bar."

"Good variety of foods to pick from including a hibachi station, sushi, salad bar and desserts. Most of the fried foods looked and tasted way too greasy. Our waitress didn’t come by to refill our drinks, not once. Restaurant is spacious with lots of seating available for small or large crowds. Overall the food was ok, but not something I’m rushing to come back to."