Healthy Vision Institute

"Absolutely horrible place. Avoid at all cost..average wait time 2.5 hours if your lucky..no sense of urgency and rude front desk"

"They make patients wait an hour plus to be seen. That’s not okay, what’s the point of an appointment? They act like people don’t have lives and can wait all day. I’m about to switch doctors, because this is not acceptable!"

"I did not see Dr. Powers, the doctor everyone raves about. Rumor in the waiting room was that he no longer actively practices. This is a well oiled factory type approach to vision care. You will feel like a mouse in a maze, being directed to one place, back to the waiting room, to another place for several hours. No one will let you know this before you come. No one will introduce themselves by their role. They will not tell you what they are doing or what the next step is. Patients in the waiting room are left to explain to each other what they think is happening. I needed an eye exam and the doctor told me they don't do them even though it says on their website they do diabetic eye exams and I confirmed this online. The doctor mocked my dismay and told me I could go to a same day vision place and get glasses there easily. He then lectured me on getting upset about little things. As a chronically ill person trying to fit in another eye exam around a full time job it is not a little thing and he demonstrated his insensitivity. I was treated to a procedure without receiving information on the risks and benefits. He just did it. I asked halfway through and was told what he was doing. And then after he left the room someone else put a form in front of me to sign. I asked what it was and was told it was for the procedure. It stated that I had received information and agreed to the procedure. I had to go home and research the procedure myself. The doctor told me that my cataracts were not ready to be removed. I had to tell him they were removed years ago. The doctor told me he doesn't do eyelid work. This was the reason I came here in the first place and again had told them on the phone was the reason I was coming. I guess they were able to bill Medicare for enough to make them happy. As I left the building I was dismayed to see that my doctor was the medical director!! I understand that Dr. Powers is retired. There are glowing reviews of him here. Hopefully he will address what is happening now."

"My stepmom had an appointment on Thursday 10/05/23 at 6:30 am. She arrived on time and was waiting for the doctor. She was told that the Dr. Claudio Ferreira will come and he never did. She waited until 8:30am and had to leave to work. The kept telling her to wait. She paid $115 for nothing!!! she needs her money back. This is not a joke! There is no emphaty with sick people. There is no respect at all. Awful place, not reliable at all. If she doesn't get her money back we will report it to the business bureau. We will keep calling next week."

"I just love going to Dr. Powers !! Everyone in the staff are extremely professional and extremely friendly and down to earth. Everyone is very helpful and treats me like a human being and not just anither patient. I will and have referred people to Dr.Powers (to all friends and family.) The is no better person that stakes up to Dr. Powers and his staff !!"