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Advanced Urology Institute - Panama City Office
500 West 11th Street, Panama City, Florida, United States
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About the Advanced Urology Institute - Panama City Office
The Advanced Urology Institute - Panama City Office is a leading healthcare institution located at 500 West 11th Street in Panama City, Florida, United States. Specializing in urologic care, the institute offers exceptional and innovative services at more than thirty locations across Florida.
At Advanced Urology Institute, patients have access to a range of resources to help improve their urological health. The team of experienced urologists, including Dr. Healey, Dr. Jenkins, and Dr. Ramos, are dedicated to providing compassionate and personalized care to each patient.
Patients have shared their positive experiences at the institute, with stories of early cancer detection, successful treatments, and expert guidance from the urologists. Dr. Healey's proactive approach led to the early detection and successful treatment of bladder cancer, while Dr. Jenkins' competence and compassion have made him a trusted urologist in the area. Patients also appreciate Dr. Ramos' kindness, straightforward communication, and support during difficult times.
For added convenience, patients can now pay online for their services, making the process fast, easy, and available 24/7. Patients can also easily find their physician by searching for their name on the institute's website.
Overall, the Advanced Urology Institute - Panama City Office is committed to providing high-quality urologic care and improving the health and well-being of all patients.
Photos of Advanced Urology Institute - Panama City Office
500 W 11th St, Panama City, FL 32401, United States
Opening hours of Advanced Urology Institute - Panama City Office
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Advanced Urology Institute - Panama City Office
"The staff at this location is great. I was very happy with Dr. Hitt and his team. I can recommend their medical care without reservations. But all the scheduling/billing/insurance, etc, is done by a separate call center, not this location, and they are horrible. Rude, unhelpful, wrong information, unprofessional, and they don't listen. Unfortunately, I think all the urologists in Panama City are now owned by AUI. If you can find one that isn't, I'd probably consider them before any AUI provider, just to avoid the horrible call center."
"I just received a missed phone call from advanced urology someone named Aleah. Confused as to why I was receiving this phone call, I called them back (The first time nobody answered the phone and I had to call back) only to find out that this was for a referral that my doctor had put in almost a year ago. Why a physicians office would wait almost a year to make An appointment for a referral is beyond me. But that’s not even my complaint. The lady that answered The phone (her name was Kim) was extremely rude. She put me on hold once without even saying anything and then the second time she said hold on I asked her What was this referral for and she told me that it had been sent over by my old primary care doctor and she asked do I see him and I was like not since seven months ago before he left his practice. And she replies, “do you need the appointment or not?” I literally could not believe that she talks to patients this way, so I replied with obviously I don’t need an appointment at this office if that’s how you treat your patients. I would highly recommend avoiding this office. And it’s sad because the physicians probably have no clue that their front desk person is so rude to patients and the doctors are probably good doctors but they are losing out because their office staff doesn’t have people skills."
"NO ONE WILL ANSWER THE PHONE!!! Call several times in a day and no one answers. This is kind of important for someone that has a vasectomy and needs to follow up with a doctor and can’t even get in touch with someone. Is this how you handle all of your patients?"
"I received excellent care by Dr. Healy while in the hospital and again during my office visit. A special shout out to Jill for having compassion and helping me while waiting to see the Dr. for my follow up visit. I would also like to acknowledge the Xray tech, sorry, didn’t get her name but she was amazing (short dark hair and a beautiful smile ) who handled my embarrassing situation with such kindness. Hat’s off to the whole staff!"
"Extremely pleased with the care that my mom received. Great service from beginning to end. Dr. Karaman is very personable. He explained my mom's condition to us thoroughly. We didn't feel rushed even though we asked a million questions. I would definitely recommend him for your urology needs."
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