White-Wilson Immediate Care Clinic (Fort Walton Beach) 1005 Mar Walt Drive, Fort Walton Beach, FL 32547

"I had an off putting experience at white Wilson immediate care because the dark haired male nurse seemed rude and was questioning me in a weird way. My primary care is white Wilson but they only offer STD testing through immediate care is what I was told on the phone. So I made an appointment with immediate care and came in today 12/9/23 for said STD testing because I haven’t had one in over a year and wanted one for Peace of mind. After I was brought into a doctors room I told the male nurse I don’t have many symptoms but wanted the STD test for peace of mind. He then pulled me out of the room and abruptly asked me if I'm ok to which I replied - “am I ok with what “? He then said “no are you ok” to which I replied “yes of course”? He then proceeded to tell me that “No one gets STD tested for peace of mind.” That is completely inaccurate and unprofessional to tell a women she can’t get routine STD tested just because she wants to. I believe that routine STD testing is extremely important so this definitely caught me off guard. I shouldn’t be questioned as if I didn’t specifically make this appointment to be STD tested. It seemed like the way this male nurse was questioning me did not want to give me the STD testing I specifically made an appointment for. Very weird and off putting as a women who is just trying to look out for my reproductive health. ***Update **** I had an appointment at White Wilson with my primary and had to ask about my STD results because no one ever called me. The woman nurse (very nice) informed me that the male nurse from immediate care had wrote in their notes that he contacted me about my results. No one ever directly spoke with me on the phone from immediate care about my results. Very dissatisfied from my overall experience from immediate care. Luckily I was able to get my STD results from the nice female nurse at primary care."

"I hope everyone steers clear of Dr. Van. Hes unbelievably committed to Medical Non-care and Un-professionalism. He spent about 4 minutes with me and got everything wrong, and speaking with him was like dealing with someone who refuses to acknowledge reality. He was rude, argumentative for just the sake of arguing, and dismissed everything I tried to communicate."

"Dr. Van was completely dismissive of my concerns. He refused to listen to any of my input and conveyed himself in a terribly unprofessional manner. I cannot believe this man is trusted to treat patients. I sought a second opinion from another medical facility that handled the situation completely differently. They agreed that my condition was severe and took several steps to get me back to health. The reviews speak volumes."

"If I could leave a negative star rating , I would. The staff/lady in the front window is extremely rude. I searched the website prior to “walking in” to be seen for a sore throat. First thing out of her mouth was “Do you have an appointment ? Sundays are by appointment only. The doctor we have on the weekends does not appreciate walk-ins.” I said “okay, I wasn’t aware of that” Her response. “We can make an exception, but going forward we will not take walk-ins on the weekend. It’s going to be quite a bit of a wait since you are a walk-in.” For someone that is coming in not feeling well, the staff is very inconsiderate and rude. It’s sad how much White Wilson has gone completely down hill."