Harley-Davidson of New Port Richey

"I brought my 2019 CVO to new port Richey Harley Davidson and spent 700 bucks on a front and rear tire replacement and after getting my bike back come to find out I had a clicking noise in my rear tire every time I backed the bike up it sounded like if I had playing cards in my rear spokes. Bike was brought back and forth 3 times and they continue to tell me they don’t hear anything , and told me maybe the belt is tracking wrong. Well if npr Harley took my belt off to replace the rear tire why is now my belt tracking wrong this was never an issue before? Then I was told to bring my bike to another dealership to see if they can find the problem which to me is ridiculous, like why do I have to be totally inconvenienced and waste my time trying to get my bike to another dealership to fix a problem they caused at New port Richey Harley? NPR harley service mechanics are horrible and I would steer clear of bringing any motorcycle to this dealership for any service of any kind!! Shame on new port Richey Harley Davidson for having such horrible service tactics and leaving me with my 45 thousand dollar motorcycle sounding horrible I will never go near this dealership again for anything!! Jason the service manager was very understanding and always communicated with me but all his excellent customer service skills does not change the fact that I’m totally upset with the bike not being fixed properly and sounding horrible every time I back the bike up.. and I even attached some pics so that anyone reading this review can also see how well taken care of my bike is.."

"I recently completed the motorcycle safety foundation (MSF) Basic riders course at Harley Davidson of New Port Richey. I found the whole experience absolutely amazing. Not only were the instructors “Rev“ and Jay extremely knowledgeable. They made the course enjoyable and created an environment conducive to learning. If you are looking to learn how to ride a motorcycle you should absolutely choose Harley Davidson of New Port Richey and ask for “Rev“ and Jay to be the instructors."

"The new rider course was the most fun and memorable experience I could have ever had. The rider coaches Rev and Mike made the weekend so enjoyable but also took the time to make sure every rider was safe and properly geared. They took the time to make sure everyone fully understood the techniques and exercises. If you’re looking at getting your endorsement or just touching up on skills, I’d recommend not only NPR Harley but also the best riding coaches, Rev and Mike!"

"We a very happy with our new Harley that we purchased from New Port Richey Harley-Davidson from Steven Houseman. Steven was very patient with us and answered all of our questions that we had. They even stayed late with us due to insurance problems. And I'd like to say thank you to Amy for helping us with all the financial needs and with the insurance. And thank you to Steve for helping us with the rest. I would highly recommend Steven Houseman if you're looking to purchase a Harley."

"I recently attended the Basic Rider course at Harley Davidson. I was blown away by the high level of service, coaching, respect, accountability, and excellence Harley coaches The Rev (coach Will) represented. I had never ridden a motorcycle before my course and if I am being honest I was intimidated and scared of the bike. Coach Rev from the first minute of the class was not only able to ease my nerves, but I could tell the class felt more at ease as well. I have to brag on my boy coach Rev. The class was interactive in fact the student did more talking coach Rev just was a guide on our motorcycle journey. What I mean is coach Rev really lead us to the answers and as a group we discuss together. The class worked together as a team to support struggling riders and work together as a cohesive class to learn. If you are thinking about getting you motorcycle license, brushing up on basic skills, or looking for a class that is more advanced get to Harley Davidson in New Port Richey and sign up. You will not find better coaches that care more about your safety and learning than at Harley Davidson. Well done Coach Rev!!"