Pollo Tropical

"I used to eat her to save money. Quarter chicken was $7 now it’s $8. Not worth it. I found 3 black hairs in my food. Atmosphere is horrible there’s always a homeless person there and it smells bad. For $2 more you can get better food in Miami Beach."

"Just like any other fast food place, you should make sure they got your order right. They forgot my alvacado that I paid extra for, but other than that, they're great. My foods never old and stale."

"The food is good and the price for the family meal is not bad if you have a decent sized group. Reviewing it poorly because this location is the epitome of poor management and organization. Took them 30 minutes to prepare our order on a Sunday - not at peak time. The other times we’ve come through drive thru, we specify the sauces we want and they tend to forget them. Again, good food option if you didn’t plan dinner properly but the wait is absurd and they are super super slow. Worth mentioning that even if you seat down and order your food for dine in they give it to you in takeout boxes. The cutlery in plastic etc. There is also NO HAND SOAP in the bathroom and the tables weren’t perfectly clean either. Anyway, come for food and do take out if you can. This location needs some serious improvement for the rest."

"Ordered on Uber eats and got ripped off.. they forgot the side of potatoe wedges which I was annoyed when opening the box but what annoyed me for a second time the chicken was dry like the Sahara desert I ordered half (2 breasts) they gave me a full breast and skimped on the second cut down on both sides it was tiny.. that’s not fair to cut your chicken breast in half and serve it as a full"

"One of the more popular Fast Food grilled chicken restaurant chains in the area, orders prepared in front of you, good value and tasty. Gave 3 stars because the seating area and the restaurant in general could use some cleaning, we decided to take our food home because all the available tables were dirty, so recommend it more for takeout or delivery."