Bagatelle Miami

"We ate here for Thanksgiving dinner and ordered off of their regular menu. The food was absolutely divine. The service was amazing, an extremely attentive staff. Our waiter Max was fantastic, he was welcoming, extremely knowledgeable and all around terrific. A great restaurant and a perfect experience that was on par with some of the best restaurants around the world."

"Food 2.5/10 yet cost $$$. Fun dinner party if thats what you’re looking for but they will not hesitate to remind you of the 2hr max time at table (unless they dont need it after you.) I was very let down because I love french food and had high expectations considering their other locations in major cities. You pay for the party, kudos to the magician."

"Subject: Formal Complaint Regarding My Recent Experience at Bagatelle Miami Dear Bagatelle Miami Management Team, I hope this email finds you well. I am writing to express my deep disappointment and concern about the experience my party and I had during our visit to Bagatelle Miami on October 31st, 2023. I feel compelled to bring to your attention the issues we encountered in the hope that they can be addressed to ensure a more positive experience for future patrons. To provide some context, my spouse, a co-worker, and I had made a reservation for three people at 9:45 pm. We arrived at the restaurant at 9:30 pm, slightly ahead of our scheduled time, as we were guests at the SLS Hotel. As is customary, we were asked to wait by the bar until our table was ready. However, as time passed, we noticed that our reservation time had come and gone without any communication from the restaurant staff. My spouse took the initiative to inquire about the status of our table, only to be informed by the manager, Mr. Hicham Mahdar , that our reservation had been given away. Perplexed by this situation, we approached the hostess to seek clarification. She regretfully conveyed that there were no available tables, subsequently placing us in a less desirable location behind the DJ booth. When we expressed our discomfort with this seating arrangement, Mr. Hicham Mahdar approached us and, to our astonishment, exhibited a complete lack of professionalism and respect. He explicitly informed us that we were not considered VIP patrons and, therefore, were not entitled to a table in the main dining area. He even went so far as to suggest that if we were dissatisfied with the placement behind the DJ booth, we were free to leave, offering no further explanation or assistance. I want to emphasize that I have never felt as humiliated and disrespected in a restaurant as I did during this experience. It is deeply disheartening to be judged by a staff member's perception of our VIP status when we entered your establishment with the intent of enjoying a memorable evening and contributing to your business. My co-worker, Shanice Henderson, and I are affiliated with Bravo Network, and my spouse, Simon Marco, is a respected entrepreneur based in Munich Germany. We are both responsible and humble individuals who understand the importance of courtesy and respect, especially as guests. I urge you to verify our backgrounds, which will reflect our positive contributions to various communities. We value the opportunity to dine at exceptional establishments such as Bagatelle Miami, and we believe in the power of communication and constructive feedback to improve the overall experience for all guests. It is my sincere hope that you will thoroughly investigate this incident to prevent its recurrence and to uphold the reputation of your establishment. I look forward to your prompt response and a resolution that ensures a more welcoming and respectful atmosphere at Bagatelle Miami. Sincerely, Bria Fleming"

"I was celebrating my birthday here with friends and family and we had an amazing time! The Chef came out a couple times to make sure everything was perfect, and the staff was super attentive and friendly. We ordered a daily special pasta with caviar, a whole fish and steak, which was all delicious! The presentation was very nice too. When the music got louder we all got up to dance, the dj was really good and they also had a lot of entertainment like dancers, drum player and saxophonist, my guests enjoyed it very much. I really recommend Bagatelle for any celebrations or even just a great dinner. Super festive and upscale atmosphere!"