Moe's Southwest Grill

"Love Moe’s but this place just closes when the employees feel like leaving for the afternoon. The inconsistency of whether or not they are open during their operating house has lost me quite a bit of time. 3 times now I have gone when they should be open and the lights are off. The employees just went home. It’s too bad because I love Moe’s"

"I was very disappointed with my last visit. It seems that no matter what comes with your order they are charging as if some of the components are extra. They charged me extra for guacamole in my homewrecker bowl. It is included in the cost of the meal. I even asked them not to put it in my meal because I can't stand the taste of Moe's guacamole. They still charged me extra for it. I didn't get any guacamole or rice and it came out to over 15 dollars. My brother got a menu item that included cheese sauce with the meal and they charged him extra for the sauce. Before she apologized for the "mistake" the women behind the counter had the audacity to gaslight me, stating that I ordered something else (WHICH I DID NOT!!!) and that the guac was extra. Which made no sense since that other item was even less than the one I purchased. She wasn't the person who rang us up; but her response was extremely in appropriate. The guy who rang us up looked extremely guilty. I am suspicious they are instructing him to overcharge people. I have never been so insulted eating at Moe's before. Not even in NY!!! Furthermore, the place was dirty. And it's not because it was busy. The place was empty when we got there and the whole while we were there. It has been a long time since I had to say I WILL NEVER SPEND MY MONEY HERE AGAIN. MOE'S NEVER AGAIN. People, there are other establishments that have better taste and quality than this particular location that will not rob you at the register. I urge you to seek them out. The trip to this spot is not worth the gas."

"When it comes to tipping, my stance is consistent, good food and good service = good tip. It is still voluntary. I provide a tip AFTER the service. When you order online it is expected to tip immediately, I do not do that. I will tip cash when I pick it up. So when you let me wait deliberately, it will cost you part of your tip."

"Everything was perfect until I asked the lady for my chips. I bought a quesadilla and a stack with a cup of queso I told her to put my chips in a bag instead of the plate which she did, however; she gave me two scoops of chips then I said where my chips for the queso she snatched the chips from me I ssaid excuse me then she oh I’m sorry. Never again I wish soraya was there. As a former employee that’s unacceptable."

"As it always happens with every Moe's place, food is excellent. Great variety of toppings for your burritos, excellent staff service, large variery of sodas and large pieces. I recommend the spicy sauce for the nachos. On Sundays kids eat free. Table higiene is much clean compared with other Moe's locations."