Pollo Tropical,

1200 SW 8th St, Miami, FL 33174, United States

"This used to be my go-to lunch place on campus. I don't know what happened but after the renovations, it has become a worse restaurant. I thought that now that the only way to order is through an iPad that the food quality would improve, but instead it has gotten worse. Multiple times I have received the wrong food, and yesterday I got sick from eating here. I have been eating here for the past three semesters, and I have never had a problem."

"STINGY OWNERS LOSE CUSTOMERS. Save your money and your dignity, eat at 8th Street Kitchen, or maybe Almazar... or maybe out of the garbage? Portions are SMALL compared to any other Pollo Tropical, no extra sauces when you ask. Chicken is cold and rice is hard. Food was good until something changed in the management, and now you pay 11$ for food AND LEAVE HUNGRY AND DEPRESSED. DO NOT EAT HERE."

"$14 for this amount of food -40 minute wait -cold chicken -cheesy yucca bites were frozen inside -14$ Update 5 hours later -this garbage got me sick. Please never eat here, I know I never will"

"Unbelievable this place used to good and give you good portions. I ordered a avocado tropichop with xtra meat and ended up getting the same amount as a regular one. Also the avocado is always green which makes it impossible to eat. This is just insulting paying extra for chicken yet none was given. Sad"

"I do not recommend this place. I asked for white rice, and they gave me brown rice, a little dry and hard. Besides, the portions were small. In other restaurants the same order (half chicken, rice and beans) becomes in two meals. In this case, only served me for one meal. And they didn’t give napkins either. I will not buy anything again there."