Pollo Tropical,

7090 Coral Wy, Miami, FL 33155, United States

"I ordered a tropichop large, I ordered CHICKEN, white rice, black beans and all the way, as soon as I got home I was ready to eat it but to my surprise, there were THREE TO FIVE pieces of CHICKEN, that's right, I'm not kidding, I thought the rest was mixed with the toppings but I was wrong, these miserable people are selling their dishes without chicken, it's called POLLO TROPICAL, they are supposed to have CHICKEN, but no. So be careful when you order your foot."

"I couldn't believe how our food arrived nothing like the menu picture. The churrasco was cold, overdone and very small portions for the price. Fries were also cold and I had to heat all the food even though I picked up the food as soon as it was ready for pick up. One of my sauces were not given to me. So, I won't be ordering food there again. I gave it one star because one of my dis arrived warm.mo"

"This restaurant is amazing the service was amazing I personally love frijoles cubanos but I like them colados and the beans they had were mostly frijoles and the staff got a strainer and strained them thank u so much for this this is the best service I have ever gotten"

"Don’t make an online order, you’ll wait more than a half hour to get your order. The people up front will have a terrible attitude and the manager would “fake” try to help but she just went elsewhere to do something else. Everyone in the dining room gets attended to first so there’s no benefit to the app"

"So far this is the best Pollo Tropical ever. Staff is amazing and always willing to help you out. Ended up getting more for less, super nice! People sometimes forget that staff are also human beings and can also make mistakes. So many bad comments and ratings that they do not deserve. Always see so many people complaining for none sense. They’re always trying to help and make you feel appreciated and welcome. I’m always happy when I visit and the food is very good compared to other restaurants. Moreover, I never get a no for a sauce, they will always make it if they don’t have it, not like another Pollos. Give them a try and you will not regret it. Guava & Cheese parfait very good, I loved it, coming back for more. Management is also one of the bests I’ve seen. Thank you for being so nice and helping us out."