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Pollo Tropical
8096 West McNab Road, North Lauderdale, Florida, United States
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About the Pollo Tropical
Pollo Tropical is a popular fast-casual restaurant located at 8096 West McNab Road in North Lauderdale, Florida. Known for its delicious Caribbean-inspired cuisine, Pollo Tropical offers a variety of flavorful dishes including grilled chicken, rice, beans, and plantains. The vibrant and tropical atmosphere of the restaurant makes it a great place to enjoy a meal with friends and family. Whether you're craving a refreshing tropical smoothie or a hearty chicken platter, Pollo Tropical has something for everyone. Come visit us and experience a taste of the Caribbean right here in Florida!
Photos of Pollo Tropical
8096 W McNab Rd, North Lauderdale, FL 33068, United States
Opening hours of Pollo Tropical
Monday:
10:30 - 00:00
Tuesday:
10:30 - 00:00
Wednesday:
10:30 - 00:00
Thursday:
10:30 - 00:00
Friday:
10:30 - 00:00
Saturday:
10:30 - 00:00
Sunday:
10:30 - 00:00
Reviews of Pollo Tropical
"Every time without fail their food is over cooked or undercooked. And to make things worse I have food poisoning from their chicken quesadilla wrap I ordered last night. Safe to say I won’t dine here ever again."
"Extremely dissatisfied with the customer service here. The online menu was not allowing me to add double meat so when I came to the store for them to manually do it, they said that the system is not allowing them to add it after the order has been already paid online so in order for them to add double meat to the order, they had to ring it up as a separate order of chicken so they charged me more money than it’s supposed to be In order to provide With the double chicken. Makes absolutely no sense to charge me for a separate side when the system has technical issues. Just because there’s a glitch on the online menu, doesn’t mean to charge customer more money at the store. Very unethical not professional. That’s not how you deal with customer service"
"To whom it may concern , This location needs improvement on customer service, reading, cleanliness, packing to go bags as well. Manager was highly disrespectful and very unprofessional. This is the third time that I received this type of behavior from this location. Uber driver was very rude as well. Definitely contact cooperate . This store needs guidance. Chicken was cold and rice was cold- which was my kids food. So disappointed and definitely will not go that location ever !!!!"
"Bad customers service.. And serve people like pigs.. Who ever is the owner or managing this location needs to drive by to see how early they are closing the restaurant. Hours of operation says closed at 10pm. Well guess what, they closed at 8 pm. Please see the pictures to see how bright it is outside yet they are telling customers they are closed. It only 8pm. Please update operation hours to save customers a trip just here employee telling them ..WE CLOSED! GAS IS PRETTY HIGH. PLEASE UPDATE HOUR OF OPERATIONS"
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