Chipotle Mexican Grill

"Employees don’t listen to instructions whether it’s an online order or in person. It’s almost as if they purposely want to ignore requests or just don’t care about their job whatsoever. It’s not a lot to expect a simple to be done accurately, but it literally never is. Also steak and chicken is constantly rubbery. On top of that, employees are just rude. rhey don’t smile or speak nicely, one time I threw $2 in their tip jar & not even a thank you. Why do I let this company take my money and give me nothing in return? Not anymore."

"I ordered online and my husband went to pick up our food, the boyish looking lady at the register with short reddish hair rolled her eyes at him and said you need to order it online if you want something extra my husband said sorry but my wife tried and there’s no where to add extra side of sour cream. The lady rolled her eyes and said that there was so my husband asked her to show him and she couldn’t. I DON’T APPRECIATE SOMEONE BEING RUDE TO MY HUSBAND OVER A SIDE OF SOUR CREAM WHEN WE ORDER THERE ALL THE TIME AND WE EVEN TIP THEM. IT DOESN’T COST A DAMN THING TO BE NICE TO SOMEONE. This isn’t the first time that lady has done this to us or others SHE IS RUDE AND IF WORKING IN CUSTOMER SERVICE TOU NEED TO AT LEAST ACT FAKE AND PUT ON A SMILE AND BE NICE NO MATTER WHATS GOING ON IN YOUR LIFE."

"I just read some of the other reviews and I understand why they’re all pretty horrible. I came here three times last week, ordered the same thing all three times and was charged three different prices. When I asked the woman waiting on me why this was ? I got nothing but a horrible, rude attitude, (Her name was Liz by the way), I think it’s fair to say that Liz is a miserable human being, and should have nothing to do with customer service. I won’t be going back !!"

"I came here today with my friend before heading into the gym because we were both hungry. I went to go pay and got asked if that was it and I replied with “yes” but then realized I wanted sides and he replied with “so then that wasn’t all then” and the I told him what sides I wanted. He proceeded to be very rude and when I asked for one last thing he threw the bag at us and then “asked if that was all” and when we asked for cups he also threw those too at us and I replied if he had a problem with us, which he replied with “you said that was all but you clearly want more stuff” with such attitude. He has black hair and a beard and tends to be working as the cashier a lot. There is no reason even if you are having a bad day to be rude to your customer, even if you are at your job you should be expected to do your job and not give attitude to the customer. Overall, very bad experience and hope I never have to experience this again. Very inappropriate of the worker’s behavior and hope the manager reads this and deals with him."

"My husband went there to pick up food for us. It was his first time so he may have needed a little guidance. The wait person was surly. and not helpful . They charged us for double meats on both orders which we did not order. Our bill was an extra $10. He didn’t realize it until he got home. I tried calling the store. There’s nothing but recordings and they keep telling you that the staff doesn’t take calls I will never go back to this location And don’t recommend it to anyone"