Pollo Tropical
14683 South Military Trail, Delray Beach, Florida, United States
About the Pollo Tropical
Pollo Tropical is a vibrant and colorful restaurant located in Delray Beach, Florida. Known for its delicious Caribbean-inspired cuisine, this institution offers a menu filled with flavorful grilled chicken, tropical sides, and refreshing beverages. Whether you're craving a hearty meal or a light and fresh option, Pollo Tropical has something for everyone. With its laid-back atmosphere and friendly staff, this restaurant is the perfect spot to enjoy a taste of the tropics in the heart of Florida. Visit Pollo Tropical at 14683 South Military Trail for a culinary experience that will transport you to a sunny paradise.
Photos of Pollo Tropical
14683 S Military Trl, Delray Beach, FL 33484, United States
Opening hours of Pollo Tropical
Monday:
10:30 - 00:00
Tuesday:
10:30 - 00:00
Wednesday:
10:30 - 00:00
Thursday:
10:30 - 00:00
Friday:
10:30 - 00:00
Saturday:
10:30 - 00:00
Sunday:
10:30 - 00:00
Reviews of Pollo Tropical
"I camed to the store , and William greeted me with great customer service. Very nice and polite and took care of my order , restaurant was clean, love his personality"
"The chicken has the most offensive odor. Someone brought it to my apartment a few times. My refrigerator smelled for days. I'm afraid to even go into the store. I literally gag when I smell it. I called to ask what the heck they use. Really disgusting and offensive"
"Pollo tropical’s food is really good when you actually get it. My pick up order was supposed to be ready at 5:19 and I did not get it until 5:40. Me and my boyfriend were pretty much ignored. In the end, my bowl tasted good but it was missing the toppings I ordered."
"First they need to fix their sign advertising a family meal with two sides is $19.99 when they are actually charging $21.99. I don’t know if people noticed or not, but I did; and considering the quality of the food, we’re getting i personally think people who come to this place are being scammed and robbed. The rice is never cooked properly, to the point where I think I see and feel uncooked rice while I eat so I have to throw the whole thing in my rice cooker to make sure everything is cooked. Then throw my chicken in the air fryer because I see so much pink inside I scared it might be raw. At this point I should’ve just cooked myself if I have to do all this to get a decently cooked meal. On top of all that, I personally feel they steal chicken from customers giving them breasts or thighs that are cut in half. At this point I’m paying for a family meal but getting half of the chicken; and this isn’t the first time, but it will be my last. And don’t get me started on the “lovely” personalities of the people who work there."
"Update from two days ago. Went in today at 5 pm to order appetizer portion of coconut shrimp (see my review from two days ago below). Placed my order at 5:01 and waited. Watched someone who was two orders later get the last if the coconut shrimp (a meal) and they called my order number and said 2 minutes. Then 1 minute. Still waiting. I am order 507. 517 just walked out with his meal. Finally, at 5:17 my order was ready. Drive home and inside were BURNT, DRY coconut shrimp. I waited over 15 minutes to get an overcooked product. Time to go elsewhere. Was good, tasty and moist the first few times. What is the problem. The owner needs to pay attention to his store. Too bad!!! (See previous review following). Ordered the coconut shrimp. The order taker kept pushing me toward a meal, I only wanted the appetizer portion. The help seemed to busy constantly checking their cell phones then helping customers. My did was already prepared and just needed to be packaged. Took about 15 minutes to get my shrimp and leave. To busy checking cells and not paying attention to the paying customer."
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