Dunkin' 17852 Aprile Drive, Lutz, FL 33558

"When ordering in the drive thru the lady was very rude. They had an advertisement for the hazelnut bark iced coffee which i tried ordering and she state we don’t sell that. I ordered a bacon and cheese on a bagel when waiting 10 mins in the parking spot they told me to pull into i received my food and it was a bagel with 1 piece of bacon on it. When asking nicely if they do put cups she stated that’s not a thing here in a vey rude way. My experience was not good I will not be returning to this location"

"This is the drink i got. It was full of ice when i specially asked for light ice. I got 3 sips of refresher and then it was all gone. Plus, it barely had any syrup in it and it tasted like water. Every time i come to this location, they mess up my drink. Absolutely disgusting! Today I went again and ordered iced latte with 3 pumps of caramel it tastes absolutely DISGUSTING it is just straight up water, no caramel no milk. I can’t even drink it is so bad they mess up my drink EVERY TIME."

"Muffin was so over cooked I could not eat it. The outside was hard, had burn spots and the whole thing was dry. Why would you serve / sell someone this? What happened to pride in what you do?"

"The worst Dunkin I have ever been to. The redhead lady with glasses is probably the rudest fast food worker I have ever met, every time I go there she never fails to have some attitude. She should get fired On top of that, they often mess up my order. Forget things in the bag or make the coffee wrong."

"Reviewing again. Adding some bagel photos Didn’t add any espresso, again. Just spent $11 on two large ice lattes, with no coffee in them. Did they fix it? They’ve about to. It’s 6:02. Supposed to clock in at 6am. Got to work and they said “Nope, take That **%* back” Thanks double D Had to delete my last review to post this."