First Steps Learning Academy

"We love how our little one is not only being taken care of but also they do activities with him to help him with his development as a baby! We’re happy with our overall experience with FSLA."

"We have been apart of the daycare family for 4 years now! We love the teachers and the quick responses from them and Mrs. Brittney. My children absolutely adore Ms. Ashlee and Ms. Jackie! My son is new there, and has settled in very well with Ms. Renee. We love how ALL of the teachers have loved and still love our children throughout the years!"

"I want to start by saying that the infant building was wonderful when my son was there & things were going very well when he was first transitioned to the 2/3 year old building. However, once the center started having staffing issues little issues here and there would pop up. I was usually able to address them with his main teacher. I do love the fact you get access to the camera's and daily reports on what your kiddo is up to. What finally made us withdraw was when my 2 year old was picked up with an injury. When I attempted to address this injury with staff, they claimed they hadn't even noticed it (a black eye) and didn't know what happened. When I sat down with the director/owner, she was patronizing and told me that perhaps her school wasn't a great fit for us if we expected eyes on the children 24/7 or all injuries noticed by the staff. My issue wasn't the fact my son got hurt or that no one knew how he got hurt (annoying, but understandable). My issue was the black eye not being seen until I pointed it out and the owner trying to tell me her staff not noticing such an injury was okay. The black eye took 2 weeks to heal, it wasn't minor. I don't believe this was abuse, however supervision concerns overall. I hope the staffing issues have since resolved!"

"Ms Shonell is an amazing human being. She is super caring, knowledgeable and treats our babies like her own. She has a fantastic work ethic and pushes even the 1 year olds to continue to be successful."