United States Postal Service

"I arrived at my appointment 5 minutes early and the man and woman working there said I would have to reschedule because they were servicing walk-in’s despite myself having an actual appointment. I didn’t get their names but it was a man with glasses and a brown haired woman with a bad attitude"

"I've always had good service at the Navarre Post Office. Employees have always been very helpful, even couple times when I messed something up. Like Monday 12/11, i finally got packages ready and knew it'd be very busy, which it was. Waited on long line, observed the clerks assisting others, few of us just chatted making line more bearable. Atmosphere was pleasant, some joked around with each other. Of course I'd messed up, but Denise ,as usual, helped me fix, smiled, wished Merry Christmas,as I did, and to those still in line. Customer service is a touijob, from my own experience. God bless them all."

"I’ve always experienced good service inside the building itself, HOWEVER, if you want mail delivered by carriers from this location, good luck. The epitome of underworked, overpaid, and lazy. They seem to actually go out of their way and work extra hard to NOT deliver mail. When it comes to leaving snarky little notes in your mailbox, though, they’re the best. I have absolutely no control over where anyone other than myself parks their vehicles."

"I just want to say that WHOEVER delivered mail and packages to Forest Bay Estates on Friday is THE MAN/WOMAN!!!!! This mail person worked in the dark for HOURS at the common mailbox and then delivered packages until after 10pm in the neighborhood. Hats off to you, whoever you are!!!! You, sir/madam, deserve a raise and lots of praise!"

"I've had several packages that were noted "Delivered in Parcel Locker." However, I never got the key to open the parcel locker. I figured I'd give them the benefit of the doubt and wait a couple of days to see if it worked itself out. It didnt, so I reached out to Corporate USPS and they were great. They opened a ticket to find my packages. Today, I get a call from Brian at the local USPS and the conversation started pretty good. He said he spoke to our normal carrier and the carrier said he delivered it and left the key in my mailbox. So I explained I didn't get the key in my mailbox and that's why we were having this conversation. I explained I got a random, unmarked key that didn't fit any boxes or parcel lockers. After explaining that to him he says "You need to understand you take the key out of your box and use it to open the parcel locker." Obviously that's how it works if you have the key to the locker... Brian treated me like I was an absolute idiot and instead of admitting a mistake (Which would have been understandable and forgiven with no question) he told me this was my fault for not having the right key in my mailbox. Thanks Brian... The only reason it's 2 stars is because the carrier was kind enough to deliver the package to my door."