AdventHealth New Smyrna Beach

401 Palmetto Street, New Smyrna Beach, FL 32168

"Everyone single person from the fellow that checked me in to the Nurse Lynn who helped me into the car to go home was a phenomenal experience. Dr Browning is amazing and so is the surgical team. The best surgical and hospital experience I’ve ever had and I’ve had a lot of surgeries. AAA+"

"I came in here for severe abdominal/non stop vomiting pain after going to Urgent Care where they told me to go to the hospital because they thought my Appendix was about to rupture. We went there and were admitted almost immediately. The staff nurses and doctors were so were SO NICE and paid a lot of attention to their patients. It was truly amazing how friendly and caring the nurses and doctors were. Fast forward to 2 months later..... the hospital bounces me around and won't assist me whatsoever to get my paperwork/billing correct. This hospital is charging ME 25k for my surgery, WHEN I HAVE INSURANCE, because they won't submit the precertification that was required or even just call my insurance back. Because of them my insurance won't cover ANYTHING related to my EMERGENCY SURGERY. If you want to come here to get ripped off and have thousands of dollars worth of bills come in then go here. Its absolutely insane once you walk out those doors no one cares about you anymore. They won't help me in any way or call insurance back. Its so simple and they will not get a dime from me until this is resolved."

"I have never had a more positive hospital experience. The staff responded to my needs promptly and efficiently. The nurses and doctors were upbeat, empathetic and compassionate. I witnessed a lot of patience and kindness with other patients as well as myself."

"My husband and I spent some unexpected time in the Advent Health Emergency Room and were very pleased. My brother in law was taken back right away with no wait. All of the staff who cared for him were extremely polite, caring, and very patient with a very contrary patient. Thank you for a wonderful experience Advent Health."

"It was my first time at the facility. If you know me I have OCD, and my inspection of cleanliness started outside, which was very clean. No paper anywhere and the lawn was nicely manicured. Very clean on the inside, with friendly check in staff. (some of my background have to do with floors.), think the floors could be stripped, buffed and waxed in some areas. The registration ladies on the day is there was really nice and funny. Could you get them a steak dinner for. I’ll appreciate it. The staff I had for my exams was very nice. They explained each procedure before getting started and made more calmer than nervous. I applaud your staff, they are some of the most friendliest people I’ve ever met in outpatient full of smiles friendliness and warmth. Can’t wait for my next visit."