Panera Bread

"Thank you to the staff! They went A&B to make me and my friend happy. Nothing wrong but they were accommodating and understanding. Especially when it's towards the end of the shift. They definitely deserve some kudos. Sadly, no name tag so I can't name anyone specific. But this was the evening shift, brunette in a bun, wearing a pink pole I believe and around 5'4" height approx. LoL"

"My first impression was that the store of us very clean. All all the employees were happy. You could see that they were happy to serve you. The cookie was warm the brownies. Well, and the coffee is amazing. I really love this location."

"Stopped inside to order to-go. The website for a mobile order was not working with our gift card. Was super frustrating. Went inside. Ordered our food. And waited for our order. The cashier did the latest thing where they compliment the customer's hair in order to get a tip. It was so disingenuous and obvious because it now happens at so many Paneras. Today was so hectic that I hadn't even brushed my hair. Our food came out timely but the one cashier who attempted to score a tip completely forgot our bakery item. The agave lemonade was mixed with tea somehow. We were sip club members for a VERY long time and we do not get caffeinated beverages because the drinks were for our young children. Please change out the drinks so folks who opt not to drink caffeine do not get it on accident. My kids are 5 and 6. We purposely get the agave lemonade to avoid the "charged" drinks. When I got in our car, I opened my daughter's sandwich to remove the onions for her and noticed that the tuna was almost completely off of her sandwich. We had no utensils so I had to go back inside to get them. (*Correction: later we found our utensils buried in a bag underneath 4 stacked baguettes. Found them at the end of our meal.) When I was inside to get utensils customer found a cookie on a table that a customer had left. He asked if he could have it. (Pretty sure it belonged to a customer who went into the restroom.) The cashier didn't hardly even look at the guy and said she couldn't take it back so if he wanted it, he could have it. We are completely done with Panera at this point. It is just a hassle to go. Will finish using the gift cards we purchased awhile back and then this is the end for us. If you would like tips, genuinely show patrons that they matter."

"Great sandwich, flatbread, and soup options. If you're getting a drink combo, adding on a cookie or pastry from the bakery for a dollar more is a great deal. The dining room is consistently clean and comfortable. There's also a small outdoor patio for when the weather is nice."

"I always go to Panera for their egg souffles. We had a meeting there this morning and bought some of their egg souffles. It's an omelette rather than an egg souffle. When I asked why their souffles are the way they are this morning, the person at the cashier simply replied: we run out this morning, our manager made some and that's the way they came out. Just inacceptable as an answer. If they don't come out right, then don't sell it!"