Zaxby's Chicken Fingers & Buffalo Wings 11554 University Boulevard, Orlando, FL 32817

"Average service and nothing to complain about there but the chicken tenders at this location are so insanely dry. Like the tenders look shriveled up. Comparatively, the Zaxby’s close to my job on the other side of town has the juiciest chicken tenders so I know it’s just a fault of this specific location. It’s consistently dry too. It’s unfortunate because this one is closer to my house but the other Zaxby’s I go to also doesn’t charge extra for sauce so I go there instead"

"The store managers Terri and Jacob are amazing! I had a company event that required multiple different platters. I wanted to assure the food was on time, possible to order online, great food and of course accuracy. Both, Terri and Jacob assured me the order process online was fast and easy and it was and the food was ready on time, in fact a few minutes earlier. I'm really grateful for their help as the company event turned out great and everyone was satisfied. Thank you all so much that worked that day to put together all those platters, you all are amazing!!!"

"This is the first and last time I'll be going to this Zaxbys as I had thee worst experience! I did an order pick up that included 3 meals and a funnel cake. When my coworker went to the location via the drive-thru she was given one bag with only 2 meals inside and 3 drinks without straws. When I called to inform them that we were missing a meal the male that answered said that our "driver" forgot to grab the second bag. This was not an Ubereats or Doordash order, so I explained to him that she went thru the drive-thru and was only given 1 bag. He then proceeds to say that if I want, I can come back down for the rest of the food as he has it there. I ask him if it can be remade as I have to now drive 12 minutes to the location for the rest of the food. He said okay. Once I get to the location, I see a bag sitting in the order pick up counter and I ask the female employee if this order for me was remade as the bag was cold and did not appear to be. She responded that she did not know. I then had to ask her to ask the person I spoke with on the phone if it was remade and upon asking the person in the back she said he was still working on it. I had to wait an additional 5 minutes for my order to be remade and once again no apologies or accountability for the error. Dont waste your time going here because they do not care about you as a person what so ever."

"I really don't recommend this place. I was waiting in the car for 40 minutes and when I left I checked the food, the order was completely wrong and I asked for an order of chicken finger and they only gave me French fries. The service was terrible and the manager who was in charge of the shift did not want to show her face and handle the situation accordingly. They are irresponsible in places like this, it is not worth leaving one's money wasted."