NY Giant Pizza 5643 East Colonial Drive, Orlando, FL 32807

"Service is rated low because even when I was given a free pizza deal with my next purchase as long it was buying a pizza at regular price and by mentioning the deal. Not only that didn't happen, employees had no clue what I was talking about, and they proceed to hang up the phone. I called back and asked if we got disconnected or was hang up, to this the answer was that was 3 other customers in front so it must be disconnected because they were busy. When I reask about the deal the employee proceed to explained that was not deals at night it was only for lunch and in such meals only. So if you go to the NY Giant Pizza place and it happens to receive a card and is a speech from the owner or manager of the pizza place be aware that is only a speech and the employees are not aware of any one time customer loyalty card or deals under such terms. Update: Since this incident I had the opportunity to visit the NY Giant Pizza once more and talk to management about the incident with the staff and the order. They apologize about the whole deal and ensure me that the first information provided of the special it was correct certainly there is an offer of a free pizza each time you buy one at regular price just by telling the cashier or the person taking the order. The only thing is the deal is available only until 10pm each day, which by the way stills an awesome deal. Since then I have been able to buy food two more times from the establishment and have got the special, they also did put a giant sign at the entrance promoting this deal to everyone coming to the pizzeria or anyone driving by. I want to thank the management of NY Giant Pizza for taking the steps to clear out all misunderstanding and up scaling promotional offers thru marketing, also I wanted to point out that the updated of specials and promotions were updated on their online app...Great job."

"Very unassuming, hard to find, bare bones, sketchy looking Pizzeria... But if that pie don't put a smile on your face when you see it and start to realize this is the hidden gem of a pizza place in Azalea Park!"

"I’ve never had anything else from this restaurant besides Cannolis & I ordered through Uber eats, but these are the best Cannolis I’ve ever had in my life! Definitely worth a try & worthy of a review lol. I’ve ordered these more than 7 times in the past 2 months. Creamy, crispy, authentic and home made."

"So I was a bit skeptical ordering from here based on the reviews but this place is amazing. I ordered delivery from UberEats and am so impressed. The portions are amazing. The quality is amazing. Ignore the bad reviews and order! Their hours are very accommodating as well. Thank you NY Giant Pizza. Will definitely be frequently ordering from you."

"I was so satisfied with this pizza that i have no words on how good it was! No pizza place stands next to this pizza hands down. They use the right amount of ingredients and mine was made fresh. It's a very affordable place, I was shocked on how cheap it was for the size of this behemoth Pizza. Everything on the menu looks and sounds good,plus it's affordable. The staff were friendly,this is a place I will definitely eat at again! The closest NY style pizza in fl..."