Specialty Pizza

"I have been a loyal customer of Specialty Pizza for over a decade, enjoying their delicious food and the kindness of their delivery drivers. However, I am sad to say that my recent experiences with the person answering the phone have been extremely disappointing and frustrating. I feel compelled to share my concerns about their consistently rude and dismissive behavior. Calling Specialty Pizza is NEVER pleasant experience. Every time I call, I am met with a curt and condescending voice on the other end, displaying a complete lack of basic customer service skills. Instead of being helpful and accommodating, they rush me off the phone without giving me the chance to ask all my questions or provide any assistance. What exacerbates this situation even more is the fact that I have been a loyal customer for over 10 years. Despite my long-standing patronage and enjoyment of their food, I am treated with disrespect and indifference. This lack of appreciation for their customers is truly disheartening. I find it perplexing that Specialty Pizza has not taken any steps to address this ongoing issue with their phone etiquette. It is essential for businesses to understand that the phone is often the first point of contact for customers, and the person handling those calls should be polite, patient, and willing to assist. Unfortunately, this is far from the case at Specialty Pizza. As a result of these consistently negative experiences, I am left with no choice but to sever my ties with Specialty Pizza. I can no longer recommend a place that fails to prioritize customer satisfaction and maintains such a rude and dismissive attitude towards its loyal patrons. It is my hope that Specialty Pizza takes this feedback seriously and takes immediate action to rectify their customer service shortcomings. Until then, I will be seeking out alternative pizza establishments that not only value their customers but also provide a pleasant and respectful experience over the phone."

"Always great pizza…been coming here for almost twenty years. Tonight I had the best service ever! I called to order a pizza for pickup. The employee who took my order was amazing. His name is Adam. What made it so amazing was that you could hear the pride in his voice of what he was doing. I thought for sure he was the owner. When I picked up my pizza I recognized his voice. We made small talk but his passion for his job was clear. Something you don’t always see nowadays. I discovered he is a delivery driver but was helping out making dough, answering the phone and serving customers that walked in. He made my experience the best ever… and that made the pizza even better!! Don’t lose that employee! He’s more than 5 stars! ⭐️"

"Best local pizza place. They usually have good special deals as well. They don’t have dine in just pick up or delivery. They’re usually pretty quick. You can contact them and ask about their delivery area. Alfredo breadsticks and bacon cheeseburger specialty pizza are our favorite. They have cauliflower and gluten free crust"

"Popped off 4E on our way home from Disney and stopped in to pick up a quick pizza lunch. We ordered a personal size pepperoni, breadsticks, and sodas. Service was friendly and quick. Prices were very reasonable. Portion sizes were plenty. Food was delicious. Make sure you order a garlic butter dipping cup!!! I wish they delivered to Delaware :)"