Joe's Crab Shack

"Was given horrible service today and I usually love Joe’s Crab Shack. Paying over $50 for a crab pot that didn’t even come with a full crab claw. On top of that, several items were missing from my friend’s and my order. I had to get up several times to request items and the only explanation that the server, Alex, had was that there was only one cook. There being one cook doesn’t account for the terrible service that we received. I will never patronize this location again. As a fellow server and flight attendant, I do not appreciate the way we were handled as patrons. Yall truly need to do better, because this was not it at all. I wish I could give no stars, because be forreal! Get it together."

"We loved Joe’s in Orlando! The staff was friendly and the restaurant was clean. LThe food was great! Our waitress was so helpful and accommodating. Our food came out quickly and was hot! Tia was our server and she was amazing! Definitely recommend this location!"

"Took my son for his birthday because he wanted crab legs when we got there the restaurant wasn't busy at all it took us over 15 minutes to get drinks then we waited an hour to get our food. The manager let us know that something happened in the kitchen so it took us over an hour to get our food when we got our food we couldn't eat the seafood pasta because it had mussel shells all in it we couldn't eat our steamed shrimp because they were so tough from being overcooked. They were not busy whatsoever. When I asked to speak to the manager they got my bill all mixed up on top of my kid didn't get it a great birthday dinner like he should have been singing happy birthday or a piece of cake I would have paid for it instead we got ignored we finally got up and walked to the register ourselves instead there until someone helped us I do not recommend this place whatsoever I will never be back my kids birthday dinner was ruined"