McDonald's
10420 Philips Highway, Jacksonville, Florida 32256
About the Business
McDonald's is a popular cafe, food, restaurant, and store located at 10420 Philips Highway in Jacksonville, Florida, United States. Our Terms and Conditions have recently changed, so please review them before placing an order. You can now conveniently order through our Mobile Order & Pay app on iOS or Android and pick it up at the store. We also offer McDelivery through DoorDash, Uber Eats, Grubhub, or Postmates apps. Menu items vary by location, so check the app for availability. We accept Visa, MasterCard, American Express, Discover, PayPal, and Venmo for payment. Our priority is the health and safety of our employees and customers, especially during the COVID-19 pandemic. Visit our website for job opportunities and to learn more about our commitment to quality food and service since 1954. We look forward to serving you at McDonald's!"
Reviews
"Very awful! I have 2 kids, ordered one meal, one kids meal and 10 pc McNugget. We were waited 20min! Hey! Man! This is fast food! Not slow cook!"
"I made a mobile order here this morning, two breakfast burritos and a large sweet tea. When I got there, I was told they no longer have breakfast burritos, and they had no sweet tea and they would not give me a refund even though I asked, so, I was screwed out of five dollars and one of my deal codes for the day. Well, five dollars and may not be much as somebody who is currently living paycheck to paycheck it sucks"
"I placed a mobile order at 11:15 pm and didn't get my order until 12 am and there were only 2 other people in line ahead of me. I normally don't leave bad reviews but the only guy running the drive thru mixed up my order with someone else despite there being barely anyone in line. Argued with the other girl that worked there about it in the back, overall I waited almost an hour and they still didn't even get it right. I ordered sweet tea and got unsweet tea, soggy fries with a hair in it and not even the sauce I ordered. The other food was good but so not worth it, will not be coming back to this place. I was so fed up I didn't even want to go back around and tell them what they messed up on. I treat everyone with kindness and try to have patience. But it's rude I wasn't even apologized to for the long wait or anything when they finally brought it to me. I felt like an inconvenience just for having a mobile order. What sucks is this is just the kind of service I expect from McDonald's now. They don't train their employees and have only 1-3 people working at night that have no idea what they're doing. I've had at least 1 issue with every McDonald's I've tried in Jacksonville so it's best to just boycott the place I guess. It's a shame cause the food is good when they get it right but corporate will never care if you receive terrible service."
"It took forever for anyone to come to the speaker to order. Then they were pretty much out of everything I wanted no shakes. Frappe machine was down. They were out of tea, but this seems to be the new norm when you have children managing children."
"So I told the staff no cheese on my burger and they still put cheese on it even though the receipt says no cheese, and secondly the double quarter pounder the bottom burger was burnt and the top burger was still raw ,wait 15 minutes with almost no one in line, never going to MCDONALDs ever again it's not like my childhood memories"
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