Moe's Southwest Grill 9301 Atlantic Boulevard, Jacksonville, FL 32225

"Compared to actual Mexican food, this place is a mockery of it. Was out of multiple ingredients around dinner time and was more expensive than an actual Mexican restaurant. Lights were almost all off and the place felt very cold (atmosphere and temperature)."

"I went in on Monday around 7:00. The lady making the food was unkind and not personable at all. I got the quesadilla club and the 3 crumbles of bacon with bacon grease was awful. The lettuce was old and wilted. My husband got a burrito and ask for bacon and instead of making more bacon she proceeded to add just bacon grease on his burrito. We asked for queso and was filled 1/2 way. They chips were so greasy and they basically gave us crumbs. When we got To check out the lady asked if we were going to leave a tip without telling me my total which I found odd. The atmosphere vibe was not professional as there was a man with pj pants in the back area walking around. I also overheard the lady making the steak that she didn’t care that it was burnt or “extra well done” that people will eat it. I’m not sure if it was an off day but it was my first and last time going to this restaurant"

"I love Moe's! I catered Moe's for my wedding and we used this location. Jimmy and Steve were amazing every step of the way! The customer service and food were above and beyond what I had hoped for. I would book them again and I recommend them to anyone looking for catering. We also ate lunch here while running wedding errands and the food/service was really good as well!"

"Unprofessional, Don’t know how to talk to customers when they made they mistake. Then gave me a messed up burrito, Never again and the company don’t seem to care cause they don’t respond to these reviews. They need a real manger over there. To teach them all how to wrap a burrito cause this don’t make no sense"