Subway 7451 103rd Street, Jacksonville, FL 32210

"The chicken sweet onion was delicious the only thing is that the bread was old. Then they run out of meatballs so my husband had to get a totally! Different sandwich and the bread tasted old"

"I stopped by subway at 7451103rd street suite 15 Jacksonville, Florida at 5:1 pm. When I walked in I wasn't greeted at all. As I waited to place my order I observed a young lady putting her Hands in her hair then she began to put on gloves I said excuse me sweetie could you wash your hands I said to her I'm a General Manger for McDonald's for 29 year's I know policy and procedures. She then walked off mumbling rudly at me. I then asked another young lady where is your manager she replied she's off. I said thanks I'll call Corporate. As I began to place my order an older lady walked in they didn't greet her as well. She then asked were they new and they replied yes. And said I know because I come here often.I said to one of the young ladies that had her mouth pocked out to smile someone didn't wake up to see this day and some are less fortunate than we are. I said to her you don't need to wait on customers and not smile. At that time the older lady asked did I have a coupon for the sub I had purchased I said no mam I don't eat out I got this for my husband so she gave me two coupons as she was trying to pay for her sub but her card was locked so I paid for her sub which was $4 and some change. So I said thanks I'll get a refund and use the coupon. So I asked the young lady that rung my order up that I wanted a refund to use the the coupon she got on the phone to call her manager to ask how to do a refund because she didn't know how but she got no answer. I said no big deal you don't have to do that. So I asked her to ask the other two ladies did they know how they replied no the other one said she had only been there six days. I find it very unprofessional for it not to be a Manger or a Team lead in a restaurant to do this and my thoughts was wow who's taking care all the important paper etc. Then the rude young lady came out being disrespectful and unprofessional saying you started it coming in here saying something. I said yes you had your hands in your head. She then started again. I said to the others have a nice day. I will never, ever, ever, in my life purchase anything from subway and I will be contacting health department. And I will be contacting the news."

"Evidently your Eat Fresh phrase is just a phrase. When I have a sandwich at 11 am you would think the bread if fresh. Maybe your using the day old bread to finish first. Poor practice if you are. Need to do better."

"The one thing that I have to say about this Subway is that they're consistent. I always get a good quality sandwich every time I come here. This is the only Subway that I've ever visited since arriving in Jacksonville late last year. I gave a 4-star rating because the prices go higher, and portions get smaller. The customer service is the same as well. Also, there's no canopy over the store showing who they are, I know that this negatively affects sales."