Wendy's,

1828 North Monroe Street, Tallahassee, FL 32303

"Rolled up 750 AM on Friday to drive thru. Saw 2 cars in line that ended up leaving. Pulled up to sign. No greeting from inside. No sign on sign indicating a problem. Pulled up to window. Same thing. Plus a lady saw me, looked at me and walked to back. Awesome way to run things. And you guys spent a few mil to rebuild this place?? Can’t wait for auto generated reply from owner…"

"The woman that was running the register was apparently on a trip, because during our order she forgot where she was. All our burgers were under cooked. Nice new building, however staff ruined our first impression. We thought Wendy's was drug free! Apparently not so ! Not sure we can ever come back."

"This was the worst experience I've ever had at any Wendy's either. Ordered a baconator fry extra cheese and got pulled up to wait. FIFTEEN minutes later I go inside to the manager laying halfway on the counter on his phone. I asked how much longer for my order of one baconator fry he casually told me he was waiting for the cheese to DEFROST. I told him it would've been nice to know that at the window with my infant and preschooler in the car. Another employee began to scream at me in front of my children: "what do you expect with 3 of us in here". All of the employees look like felons except one gentleman that offered my young son fries for the long wait. I dont remember his name but he is the only person there worthy of employment. I ended up getting a refund..incorrectly the first time so 2 separate transactions. With an attitude. Absolutely disgusting experience. If I could give zero stars it wouldn't be low enough."

"I came inside the store today around 2:30 PM with my grandchildren with the intent of eating inside this newly remodeled store. I waited at the front desk for 3 minutes and then an employee told me he would take my order in just a minute. 9 minutes later and no order taken. My grandkids were very thirsty and hanging by the drink machine begging for a cup. After patiently waiting for 10 minutes I had to leave and so did the 5 other customers waiting behind me. I wish this location would put some improvements into customer service as they did improving the building. If orders are not going to be taken, at least install self service kiosks. Those peppermint frostees on the posters sure did look tasty."