Sushi Sake Hammocks 14649 Southwest 104th Street, Miami, FL 33186

"The SMALLEST and most expensive fried rice I’ve ever seen. $20 dollars for that bite sized little rice. And the small noodles was $25. So $45 dollars to keep my stomach empty, absolute madness."

"Ordered 1 sushi roll and 1 fried rice st 7:06 pm and told it would be ready by 745. At 8:05 i arrived and it was still not ready. Was told 10-15 minutes. It was not ready until 8:35!!! Absurd. Now that im reading the reviews i see this is a regular issue at this location. I order frequently from country walk and have never had this issue. Stay away from this one!!"

"I will be reaching out to corporate in addition to this review because the service and quality here is unacceptable. We ordered $100 of food through UberEats at 7:00pm. According to the app, our order still wasn’t ready at 8:50, with no word from the restaurant. We ended up cancelling the order and getting a full refund. The other times we ordered and the food did arrive, it was embarrassing. The fried rice was cold, the sushi rolls were warm, and all the portions were disappointingly underserved. To whoever the franchisee is that operates this location, do everyone a favor and quit. Not only are you tarnishing the already laughable brand of Sushi Saki, you’re also making a mockery out of Japanese cuisine, and all you do is cause pain and suffering to the good people of the Hammocks. If you’re in the area and hungry for sushi, save yourself the headache and get it from the Publix a few streets down. It’s the same quality and you won’t have to wait 2 hours."

"Been ordering food from this location for many years now, last time we ordered take out food quality has gone down tremendously and on top of that the crab salad we always got was pretty much empty. Very disappointed, for a place we have loved."

"This evening we ordered to go at 6:15pm, and we were informed it would be about an hour for our order , which is perfectly fine. At 7:20pm we called to check on our order before heading to pick it up, and were informed the kitchen was actively working on it. We arrived at 8pm to pick up our order, and it was STILL NOT READY and we were asked to wait a few minutes. We waited 25 minutes before our order was complete, making it 2 hours and 10 minutes to complete our to go order. The restaurant was EMPTY aside from one 6 top that was leaving, and a 2 top that had walked in and had to wait several minutes before being acknowledged, they had to get up and ask for a menu. The to-go bags that were ready were from orders placed at 7:03pm and 7:10pm, an hour after our order. I spoke to the manager on duty, whom I had to ask to come around because I didn't want to speak across the line. The manager, Jordan, who informed me they had multiple call outs hence the delay in orders. I told him I fully understood, I managed a restaurant as well, both casual and fine dining, however if I had 2 hour+ to go orders my restaurant would get a negative review, a call to corporate, and mandatory refund to guests. I further explained while I understood they were understaffed, when we had called at at 7:20pm we were told they were working on our order, we arrived at 8pm and they were supposedly just now working on our order, which was unacceptable. We would have appreciated being informed honestly the order had been delayed. I appreciated his apologies, however, this was poor management all around. If they could not handle to go orders due to being understaffed, DO NOT TAKE TO GO ORDERS. I've had restaurants flat out tell me they were not accepting anymore orders, and that was much more respectable than to upset and disappoint guests. P.s. the California roll didn't have cucumber. Success all around."