Chipotle Mexican Grill 6290 South Dixie Highway, South Miami, FL 33143

"Ordered delivery from door dash here. We ordered two bowls. First order was completely wrong, like they chose random toppings and did not even read the order that was put in. Both bowls had random things added and random things taken away. The sticker on the bowls even listed exactly what was ordered but both were completely wrong. Reordered because we were still hungry and both bowls had items on it that we both absolutely hate. Second order comes and again, both items list the items that were requested on the bowls, but again, random toppings were added and random Items were removed even though paid for. Not sure what is going on but four bowls being completely wrong seems like more than just a random fluke."

"Sorry I had to upload photos but these 2 were very obnoxious, when finished making my bowl the woman literally threw my bowl to the register attitude the whole entire time like she didn’t want to work. The gentleman checked me out and when I asked for the young woman’s name he told me I DONT KNOW, I was surprised he actually didn’t want to help and just basically didn’t care about his co workers Poor customer service."

"I have been going to this Chipotle for at least a decade and have never had a problem. Today around 5pm I went in to pickup an order that I had placed and told them at the register. The person said that there was a problem with the online orders and that I would have to wait for the online order person to make my food. I would’ve canceled the payment but I couldn’t, so I waited in line with all the other online order people which started to make the place packed. Instead of stopping all online orders they decided to keep them open. That wasn’t even the worst part. A large black man near the register was doing nothing but yelling at all his employees. He was super rude when anyone asked about their online orders. He was extremely unprofessional and was specifically rude and making unprofessional comments to the women on the serving line. If he wasn’t the manager, then the actual manager never came out to address the issue. The online cool guy was super nice and never once complained and tried his best to keep going through the orders. Again the person in charge could have helped out or sent someone to help him, but they didn’t. At the end I ended up waiting for over 30 minutes for one thing that I had ordered. No one tried to make the situation right, give a refund, move the online orders to the empty normal line. Not even a SORRY or thank you for waiting. Very sad for a place that I regularly give buisness to and enjoy."

"Always clean, always a line and always delicious. My favorite is the guac and chips. My friend got the carne asada bowl and said was very flavorful."

"Food great, but the place was very messy inside. I had to clean the table myself to be able to sit down and eat. This seems to be the "norm" with Chipotle, great food but the dinning area makes me want to always take my food to go."