F-ing Bagels

"A nice place to grab some breakfast or lunch. We got the sausage, egg, cheese, on a croissant. It was really good and had a nice portion size. We had two danishes and they were delicious also! Check it out!!!"

"TLDR: Insanely long wait, level 10 (out of 10) rude service. Details: Stopped into this bagel shop on a Monday after trying another that was closed. Walked into the store with the family, stood directly in front of cashier who did everything but acknowledge we were in the store. Had to ask if we were in the right place to order (yes), then had to ask again after more silence if we should start placing the order. We asked for a blueberry muffin, were told there were none, started to ask if there were any other muffins, but got cut off mid sentence and were told they only have blueberry. We then asked for a plain bagel. We were told there were none. Started to look at the menu for other options when the cashier said they were baking and would be ready in a little while. We asked how long she thought it would be and we were told we "could not rush the process." Asked again, this time more specifically about not rushing the process, but trying to understand how long the remainder of the process would take. We were told 10 minutes. We ordered. It took 50 minutes to get food. In that time, we noticed 3 other customers leave genuinely angry. One was kinda humorous although not trying to be, yelling on her way out "it's a plain bagel with cream cheese!". The only productive thing the cashier did was redo the dry erase board saying there could be a 20-25 minute wait when busy, as if this disclaimer excused the 40 to 50 minute waits we were experiencing with almost no customers. The cashier's attitude seemed to change when the owner called and said she was on her way into the store. We got our food and had to leave before the owner got there and missed the chance to leave this message in person. The kitchen staff apologized for every order they brought out. They seemed nice enough but it was obvious they were in over their heads. The food was decent, (although my family's impression was so tainted by the experience that they would not recognize this). The bagels could have been toasted more but overall average to slightly above average if the wait could be cut to a fraction of the time (as in no bagel is worth the wait we experienced). In summary, this business is experiencing both front of the house issues with customer service, and back of the house issues completing orders in a timely manner (how hard is it to fast track a toasted bagel?), and both are clearly results of poor management, poor processes and lack of supervision."

"Love the name. The Asiago chese everything bagel sandwich was fantastic. The choclacte crossing may have been the softest and flakeist I have ever eaten. One guy taking orders, making food, and serving food. He did a great job."

"F-ing delicious sandwich options on fresh tasty bagels! Glad we stopped by and gave it a try, will definitely be back. Got a Reuben sandwich on an everything bagel plus an egg and cheese sandwich on a s’mores bagel. Both were excellent."