Five Guys 7335 Radio Road, Naples, FL 34104

"I am so upset. I eat at the Radio Rd loc. quite often. On certain shifts the workers just don't care. They gave me cheese on my "LITTLE BACON BURGER", & they slopped SOOOOO MUCH condiments on it, then smashed it together that it was soggy, oozing out of everywhere, all over everything, & disgusting when I got home. I live 2 minutes up the road. I've even begged them not to do this, but they still do it. Another thing they don't do is put barbecue sauce on my sandwich. I order the same thing every time I go, & 10 out of 10×, they leave it off. I know people exaggerate, but this was completely uncalled for & straight carelessness. It ALWAYS happens to me. When I order, I asked them kindly to not let this happen again but nothing is ever done & nothing ever changes."

"Burgers are fresh, fast, and delicious! The crew were courteous and friendly. And of course, all the free roasted peanuts you can shell and eat!"

"If you’re looking for a soggy overpriced burger…you’ve found your place. Burger appeared to have been soaked prior to wrapping. Bun fell apart immediately. For $11 I expect better. Fries are half cooked and contrary to all the bags of spuds upfront, they are stingy giving me a less fries than you’d get at a typical fast food joint. Service time was about ten minutes… with 5 people working you’d expect a little faster. Originally asked for A hotdog… was told they didn’t have buns….(? What place that sells hotdogs runs out of buns??) Overall , underwhelming. Won’t be back."

"Arianna was super nice and cheerful. Pleasantly pleased with the service and food"