Rib City 9191 Tamiami Trail North, Naples, FL 34108

"Jesse is amazing! She helped me when I placed our order at the wrong location! She fixed everything for us and it was stress free!! Thank you so much for the best customer service ever!!"

"Always have great food, and the quality never wavers. I've only done pickup orders- they are fast and efficient and have your food hot and ready to pick up at the exact time they tell you it'll be ready. All the girls at the pick-up counter are always so nice! I usually get the chicken dinner, and my husband gets the rib dinner. Everything is delicious! Their fried Okra is the bomb!"

"I introduced my parents to Rib City, in which they loved the food, and started frequenting the location. Monday, they visited this location only to be made to never want to come back. Waited 30 minutes for their food, while they watched everyone who came in after them to be served. When they went to leave, they were promised by management they would have their food within 5 minutes. 25 minutes went by, when they had to ask for their food AGAIN. The food finally came out, only for the ribs to be raw inside and burnt outside. The BBQ sandwich was soggy and unfit to eat. They tried to tell the waitress, only to get continued attitude. Management came to the table, 3rd visit, only to offer 20% off or a free piece of pie. What a joke! When a meal is not fit to eat, you comp the bill, and if you care ANYTHING about someone's return, you offer them an incentive on top of the comped meal. Especially in this situation! The service industry is not as it used to be, especially when I worked in the industry."

"Stepping into this establishment, the first thing you notice is the wonderful Smokey aroma. The cheese fries were pretty good, especially with the spicy ranch. We tried the ribs, brisket, pulled pork and various sides. If you are a bare rib kinda person their ribs were tender, juicy, and had a slight bark to them. Overall not a bad rib but there was no sauce, I like sauce. The brisket was sliced and a little dry, was a little disappointed about this one. The pulled pork looked good, the sauces provided at the table did not match what we were looking for. Overall interesting experience, I am sure this is great if you like bbq with out sauce."

"First time visiting this location! Tracy-Lynn was an Awesome server!! She is very bubbly and informative. The food and drinks arrived in a timely manner and everything was hot and tasted fresh and delicious! I highly recommend this location! The best BBQ I have ever had! The Mac and cheese, Cole slaw was great! The rack of baby back ribs was very tasty and just top notch!!"