Pizza Hut 27241 Bay Landing Drive, Bonita Springs, FL 34135

"We ordered here on February 7th 2024 and the employee who took our card information later used that to purchase two items one at $124.99 and the 2nd for 19.99. I don't understand why people are the way they are but I wouldn't purchase anything with your card information here as it will be used to take your money. I like pizza hut but not the service at this location. Seems like trash."

"This isn't a sit down and order place. It's carry out and delivery only. The staff was pleasant, and the food was good! All I can ask!"

"I recommend no one order delivery from here ever. They use door dash people and I live 5 minutes away from Pizza Hut and they drove around with my order for over a half hour after they picked it up. The person delivering didn’t speak English and just dropped off the cold food. Of course you can get no one on the phone at Pizza Hut either. Quality is way way down. UPDATE- I had gotten a survey from corporate and I filled it out and gave this information. They responded by email that I would be refunded. They sent the email to the store manager and she said she was on it. That was a lie. Still no refund. This just makes the situation even worse. I cannot patronize a business like that."

"I ordered my medium two topping "FREE" pizza with my points. I arrived at the store at 7:42pm and noticed my name was on the screen for 7:44pm. The gentleman at the counter said it should be out soon so I began to wait. I continued to watch the screen and it continued to say 7:44pm. They finally found my pizza in the warming cabinet at 8:05pm. It had been there the whole time. Totally unacceptable."

"I paid for SUPER SUPREME. No pork, no beef, no mushrooms on my pizza. I try this place once a year and every time they fail. Instead of the correct ingredients, they piled on chopped tomato."