Taco Bell,

17460 Ben Hill Griffin Parkway, Fort Myers, FL 33913

"I haven't had taco bell in a while. I thought it used to taste better. I had breakfast burrito with sausage and a beef taco. It wasn't flavorful. Salt may bring out the flavor. Price was high. I thought taco bell was inexpensive. What happened to this place?"

"Place was dirty, no tables were clean, trash and food the floor. The staff was inattentive. The food was generally fine but one of our burritos looked like it had mold on the shell, not appetizing."

"There really isn't an expectation when you think about ordering fast food. It's quick and easy. This Taco Bell by far has the worst employees I've ever interacted with. First, the employees are extremely rude when they speak to you, and give you attitude if you ask for anything that has to disrupt them, God forbid they hand you a cup or a side of sour cream that was left out of the order. Second, there is not fast food to the fast-food thought. I waited 27-minutes for my food with me asking along the way where my order was with a response of "were busy" and "hold on". Turns out my order at the kiosk didn't go through and she had to manually find my ticket, but she would have known this if she answered me or if she asked why I was standing at the counter for so long instead of waiting 25-minutes to answer me. The employees will not take orders at the counter and force all patrons to order off the kiosk. One gentleman asked if he could order at the counter and pay cash and one employee in the back said "you're going to have to wait like 10-minutes. I'm busy". One of the employees, I think she's a manager, is lazy and pretends to be busy so she won't have to prepare food. She moves things on the counter back and forth, randomly checks things, and wanders aimlessly to look busy. Finally, there is not up-keep in the dining area. All the tables are sticky and dirty, and the floors are a mess. And the food, well it's Taco Bell, so it is what it is LOL"