Five Guys,

12640 South Cleveland Avenue, Fort Myers, FL 33907

"Great place for a burger and fries. Service is fast."

"Was my family’s first time at this location today. We love five guys, today I couldn’t tip them due to not having the enough funds, our food was over $30 dollars for two burgers! Once we place the order the register guy said four pattys and once I put no tip I can tell he signal his coworker to reduced to only two. We got our food and ate it with no complaint since we were starving and I hate causing troubles for some patties, even at the receipt is said four Pattie’s. But the fact that all of them were in it was mind boggling, all of the worker looked at me if I did the most terrible thing without knowing my finances. Not coming back to this location."

"Spent $55 on food, only customers at the counter, never put one of the meals in the bag, not busy, rang to complain, don’t care, no apology, terrible service, cold fries, avoid this place. Update: Eric the GM contacted us a couple of days later and did what his employees failed to do, he apologised and a refunded the cost for which we are very grateful. Thank you Eric for putting it right."

"This particular location was terrible. When we got our burgers they were pink inside and they were barely cooked on these outside as well. I returned the burger and asked them to recook it and make sure it was well done. When I received the new burger it had a chemical taste to it. Needless to say, we won't be going back to this location."

"People think every franchise restaurants every location is the same but No. I travel a lot and I go to Five Guys from time to time. This location by far is the best Five Guys location I have ever been. Clean interior and they keep it clean. (one girl constantly cleaning after customers), employees are smiling, food is good as regular. First time I tried Cajun fries and I prefer regular signature one."