Maryland Fried Chicken

"CHECK YOUR ORDER BEFORE YOU LEAVE!!!! Have passed this place a few times and finally had an opportunity to stop in to grab some chicken to take home in Lake Wales (approx. 35 min away). Ordered 12 pc fried w/6 rolls. Couldn't wait to get home and eat it. Opened box, counted 9 pcs of chicken -- 2 legs, 2 breast and 5 thighs, was told there should be 3 pcs of each. Called for resolution and they told me they put 12 pcs of chicken in the box, i told them again that they did not. They said had to bring chicken back to give me a refund or to make it right. I explained that I live 35 minutes away, could they not just refund my CC? No they can't. I asked to speak to a manager and she told me she was the one in charge and that was all she could do. Crappy customer service. They should have been able to refund my card, at the very least for 3 pieces of chicken that I didn't receive but that was not offered either. I would have been happy had they at least said they would take my name so I could stop in next time I'm in the area and they would make it right. I told the lady that I would just write about my experience on google and she said have a good day and hung up. BAD CUSTOMER SERVICE!!!"

"Stick to fried chicken only. The Asian part of my meal went straight to the trash. Fried chicken could use some flavoring but it’s tolerable. To the owner: Stop defending yourself and start making changes. If there’s a multitude of customers saying the same thing. It’s not the customer. It’s the food. Yes I had your chicken with the sauce on the side, but I tasted the overall flavor of the chicken and it needed some seasoning. The sauce is just a cover up and I didn’t say it was bad. I said stick to chicken because the Asian food is absolutely terrible."