The Burger Experience 3901 US Highway 98 North Located in Smokey Bones, Lakeland, FL 33809

"Order through Uber and receive Food. Hamburgers looked and tasted like they were at least a day old. Could not even hardly bite into the meat. Not edible. Uber refunded my whole order for three non-edible hamburgers. I will never order from there again."

"This entire business needs to be SHUT DOWN by the Health Department. They serve day old reheated in temped food. They are a ghost kitchen serving out dated food perhaps they think they are feeding Corpse! DO NOT waste your money. I work in the area and treated my staff I lost my money and my workers cause they were all sick and the manager would not discuss so I am calling the Health Department"

"Not our best visit to Smokey Bones this time. My salad with crispy chicken was edible after I picked through the damaged pieces of greens. The greens were soggy and many looked well past their prime. The cranberries, strawberries and pecans were less than sparse. When I asked our waitress, Dakota, to tell the chef the salad greens were iffy, she simply said, “can I get you something else?” I said no thank you. It was too late to reorder something else. My husband was already eating. I thought the manager would come over. He did not. Next time we saw Dakota I asked if she alerted the chef or manager about the salad. She said yes and it was because the truck had just come that day and all their food comes frozen. Imagine my surprise! Salad greens come to the restaurant FROZEN! Did she make that up!? Dunno! My husband ate all of his ribs, chicken, fries, and baked beans. Left his Texas toast. He was a happy man! His meal is the same every time we go. His meal is constantly good. Mine; not so much. :("

"The food was outstanding! The wings were covered in sauce the way they should be and the fries were golden, hot and fresh. The service was very polite and informative and very pleasant to interact with as well!"

"The BlackBerry lemonade was great everything else was horrible. Fries under cooked and under seasoned the wings were hard and dry the sauces were disgusting including the ranch which will give me nightmares for a few years"